-
Customer Service Representative
1 day ago
The Boxery North Arlington, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Financial Services Representative
1 week ago
Jose Herrera - State Farm Agent Arlington, United States**Benefits**: · - Bonus based on performance · - Competitive salary · - Free food & snacks · - Opportunity for advancement · - Training & development · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Jose Herrera - State Farm Age ...
-
Patient Services Representative
3 days ago
myOrthos Arlington, United StatesThe Patient Services Representative is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments. They will perform administrative duties necessary to ensure the orthodontic practice is ru ...
-
Virtual Customer Service Representative
3 days ago
Foundever Arlington, United States**Licensed Insurance Customer Service Representative** · At Foundever, we deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, property and casualty, long-term care, retirement planning, investment ...
-
Customer Service Representative
1 week ago
Nova Business Center Falls Church, United States**What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · ...
-
Customer Service Representative
3 days ago
AlphaGraphics - US695 Falls Church, United States**BENEFITS/PERKS**: · - Competitive Compensation · - Flexible Scheduling · - Hard work, collaboration, humanity, fun, and laughter · - Career path development · **COMPANY OVERVIEW**: · As an established leader in the Printing, Design, and Shipping industries our mission is to par ...
-
Customer Service Representative
4 days ago
Nova Business Center Falls Church, United States**What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · ...
-
Customer Service Representative
5 hours ago
Infinite Icons Washington, United States**Infinite Icons **is looking for a full-time ambitious and confident Customer Service Representative to join our astounding Customer Service Department. We are a local essential business focused on customer service, sales, and client relations. This strategy has played a critica ...
-
Financial Services Representative
1 week ago
Fidelity Investments Washington, United States**Financial Services Representative**: · Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a fu ...
-
Customer Service Representative
5 hours ago
Magnolia Plumbing, Inc. Washington, United StatesDo you have a great attitude and love talking to people? We are looking for Customer Service/Sales to work in our DC office. · This could be the perfect job for you. We're looking for the Voice of Our Company. This Customer Service Representative position requires a genuine, frie ...
-
Customer Service Representative
1 day ago
Destination Pet LLC Washington, United States**Welcome to Destination Pet. We are One Pack · - a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing t ...
-
Customer Service Representative
3 days ago
United Airlines Washington, United States Part time**Description**: · **Customer Service Representative**Starting pay of $18.51. per hour with competitive benefits that let you see the world**: · There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of av ...
-
Guest Service Representative
1 day ago
The Navy Exchange Washington, United States**Job Summary**: · Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations lo ...
-
Member Service Representative
2 days ago
Navy Federal Credit Union Washington, United States Full time**Overview** · To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit ...
-
Customer Service Representative
4 days ago
Strategic Marketing Partners INC Columbia City, United States**About us** · We are professional and agile. · **Responsibilities**: · - Leadership: Deliver exceptional customer service. · - Qualifications: · - Proven leadership experience in sales or related field. · - Excellent communication and interpersonal skills. · - Strong organizatio ...
-
Customer Service Representative
4 days ago
Allister Primo - State Farm Agent Washington, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Asbury Arlington, United StatesAbout Asbury · Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Cl ...
-
Customer Service Representative
2 weeks ago
Cascade Enterprises Columbia, KY, United States Freelance**Your-Entry** supports renowned partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start your career in sales now** · Hi ...
-
Lead Imaging Services Representative
4 days ago
Sibley Memorial Hospital Washington, United StatesAre you a dynamic, energetic personality looking for a new & exciting opportunity? If so, Sibley Memorial Hospital in Washington, DC has the perfect opportunity for you as a Lead Imaging Services Representative_ · The Lead Imaging Service Representative ensures the efficient and ...
-
Branch Service Representative Ii
1 week ago
Congressional Federal Credit Union Washington, United StatesThe Branch Service Representative II provides members with value added, timely, accurate service. Display a thorough knowledge of products and services. Conducts basic member needs analysis for the purpose of cross-selling deposit and loan products and/or referring to the appropr ...
Member Service Representative - Arlington, United States - Navy Federal Credit Union
Description
/ / / Job ID: 49721 **Member Service Representative (Part-Time) - Arlington**
**Location:** TX Arlington **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description**
**YOUR LIFE'S MISSION: POSSIBLE**
You have goals, dreams, hobbies and things youre passionate about.
**Whats Important to You Is Important to Us**
Were looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to themfriends, family and passions. And we're looking for team members who are passionate about our missionmaking a difference in military members' and their families' lives. Together, we can make it happen.
**Dont take our word for it.**
Military Times 2021 Best for Vets Employers
WayUp Top 100 Internship Programs
Forbes 2021 The Best Employers for New Grads
Forbes America's Best Employers
Newsweek Top 100 Most Loved Workplaces
2021 People Companies that Care
*Fortune* Best Workplaces for Women
*Fortune* 100 Best Companies to Work For
*Fortune* Best Workplaces for Millennials
Computerworld Best Places to Work in IT
**Basic Purpose**
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust, and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision.
** Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox.**
**Responsibilities**
Analyze, research, and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about Navy Federal's products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross service products and increase product penetration
Perform platform banking functions
Understand and comply with federal and other regulations relating to financial products and services
May assist with Branch Office vault opening, closing and balancing procedures
May serve as a Branch Office and/or ATM vault custodian
Perform other duties as assigned
**Qualifications**
Ability to work independently and in a team environment
Working knowledge of savings and checking products, accounts, and services
Effective active listening skills to accurately respond to inquiries and account requests
Effective organizational, planning and time management skills
Effective research, analytical, and problem-solving skills
Effective skill building effective relationships through rapport, trust, diplomacy, and tact
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill maintaining composure in a high production and changing environment
Effective skill navigating multiple screens and PC applications and adapting to new technologies
Effective skill performing mathematical calculations and working accurately with numbers
Effective verbal and written communication skills
**Desired -** Experience in member/customer service preferably in a call center, retail banking or financial institution
**Desired -** Experience in working in a credit union environment
**Hours:** Available Monday Saturday: hours based on business needs. Part Time hours are typically hours a week (Please note during training longer hours will be required).
**Location:** 4500 Waxwing Drive, Arlington, TX 76018
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
**Salary Range:** $19.50 hourly to $23.00 hourly **Equal Employment Opportunity**
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
**COVID-19 Vaccine Information**
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.
**Disclaimer**
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
**Bank Secrecy Act**
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.