Customer Service Representative-koons Arlington - Asbury

Asbury

Verified Company

Arlington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Asbury
Koons Automotive Group is part of Asbury Automotive Group (

NYSE:
ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

What you will be doing as a Customer Service Representative:

Greeting clients
Answering phones
Dispatching customer inquiries to the proper person
Preparing rental contracts and inspecting rentals with clients before they leave
Inspecting rentals with clients when they return
Calling clients when tags are in and have clients sign for tags
Collecting payment from clients
Making sure all rentals are clean and ready for client and sending rentals to the cleanup area
Making sure that rental is returned with keys
Check service history on rentals and have them serviced when they are due
Monitoring and responding to all online chats
Scan documents