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San Leandro

    Terminal Manager - San Leandro, United States - Knewin

    Knewin
    Knewin San Leandro, United States

    2 weeks ago

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    Description


    We are looking for a talented and driven Home Delivery Operations Terminal Manager to join us and lead our San Leandro Delivery Operations.

    You will lead a team of Supervisors, Associates/Specialists, and Driver Partners serving our customers in your delivery area.

    We've been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding specialized services, and reducing damage.

    Home Delivery Site Leader is a fantastic spot to start your Wayfair journey. We have ambitious plans for over the next 5 years, so opportunities for growth will be plentiful for those who want them
    What You'll Do
    Assume full responsibility for the safety, customer experience, employee experience, quality, and cost of your Home Delivery Operation Terminal - this is your site - get excited to Be an Owner
    Provide inspirational leadership and guidance to your team of Wayfair Warehouse and Wayfair Transportation employees, inclusive of leaders and frontline staff
    Build a partnership with our Delivery Partners ensuring your operation has the needed outbound capacity and provides an exceptional home delivery customer experience
    Drive results for your building across a comprehensive and balanced set of performance metrics (e.g., Safety, Customer, Employee, Quality, Cost)
    Develop your people by relentlessly focusing on skill development and career pathing
    Collaborate with several core stakeholders and ensure your building has what it needs to be successful (e.g., Safety, Talent Mgt, Talent Acquisition, Transportation, Training, Workforce Planning, Technology, to name a few...)
    Champion change for your team - we are always improving and we move fast
    What You'll Need
    Ownership mentality and motivation to build the best team
    Strong leadership skills and ability to collaborate effectively with cross functional teams
    Ability to proactively identify opportunities and implement solutions; lean/six sigma a plus
    Comfort with delivery routing technologies/strategies and warehouse management systems
    Comfort with raw data sets as well as creating simple but useful templates in google sheets
    BA/BS in management, administration, supply chain, or customer service.
    5+ years working experience in fulfillment, distribution, home delivery or transportation
    Bilingual is a plus
    Benefits
    Medical, Dental, Vision coverage starts Day 1
    401(k) with company match up to 4%
    Paid Time Off
    Paid Parental Leave
    $5,250 in Tuition Reimbursement
    Assistance for Individuals with Disabilities
    Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities.

    As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

    If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

    Need Assistance?
    For more information about applying for a career at Wayfair, visit our

    FAQ page here .

    About Wayfair Inc.
    Your personal data is processed in accordance with our Candidate Privacy Notice ). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at

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