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Whittier

    Care Coordinator - Whittier, United States - Loving Homecare Inc

    Loving Homecare Inc
    Loving Homecare Inc Whittier, United States

    3 days ago

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    Description

    Job Description

    Job DescriptionDescription:

    Loving Homecare is building a team around its mission: to help caregivers and seniors thrive in worth and well-being.

    As a Care Coordinator, you'll get to support seniors through medical, emotional, and cognitive challenges by ensuring they have staffing needs filled with the "right-fit" team members, building relationships and trust with client family members and Home Care Aides, and being the "glue" that keeps the Care Team moving forward.

    WHAT YOU'LL GET TO DO:

    • Schedule caregivers with clients according to client schedule, care needs, and personality to meet or exceed client expectations
    • Receive inbound phone calls from caregivers and clients and to troubleshoot their needs
    • Be the face of the company's mission and core values by participating in hiring, onboarding, and training new staff
    • Maintaining organized and "audit-ready" employee files
    • Build trust and personal relationships with seniors and their families (mostly over the phone, but also when making special check-in visits)
    • Build loyalty and trust with Home Care Aides and Care Management staff by communicating care delivery needs, concerns, and successes between both teams
    • Be a careful detective to look for gaps in the care plan instructions for caregivers, and the changing needs of clients
    • Participate in company operations and strategy leadership meetings, providing a voice to help shape the growth and improvement of the organization
    • An opportunity to grow into a career in care management.
    Requirements:
    • Administrative Experience: confident and expedient with using various online scheduling, care management, and human resource applications, Microsoft Office Suite, Google Workspace
    • Comfort with working in a fast-paced environment
    • To deliver warm, engaging, and memorable over-the-phone experiences to employees and customers
    • Familiarity with senior care (either professionally, or even personally with loved ones and relatives)
    • Ability to participate in paid On-Call Rotation
    • An interest and compassionate heart for the elderly
    • Desire to work for a mission-oriented company
    • Pass California Livescan Background Check and TB Test Screening
    • Eligible to work in the US
    • (Bilingual Spanish Preferred, but not required)
    • We offer competitive compensation and benefits packages, including health insurance and paid time off. Join our team of dedicated healthcare professionals and make a difference in the lives of our patients.
    • If you meet the qualifications above and are interested in this position, please submit your resume along with a cover letter detailing your relevant experience. We look forward to reviewing your application.
    • Job Type: Full-time
    • Pay: $ $32.00 per hour
    • Expected hours: No less than 40 per week
    • Benefits:
    • Continuing education credits
    • Health insurance
    • Life insurance
    • Opportunities for advancement
    • Paid time off
    • Professional development assistance
    • Retirement plan
    • Tuition reimbursement
    • Schedule:
    • 8-hour shift
    • Day shift
    • On call
    • Work Location: In person
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