-
IT Support Technician
17 hours ago
Bayview Physicians Group Chesapeake, United StatesBayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We offer a competitive benefits package to our full time employees. Individuals who possess exce ...
-
Support Technician
2 weeks ago
PeopleShare Inc Norfolk, United StatesAre you open to working all shifts, looking for a low stress job, and a position where you will have time to yourself? PeopleShare is IMMEDIATELY Hiring Support Representatives to work in an office environment for the City of Norfolk Support Representative Job Details:Schedule: R ...
-
Support Technician
2 weeks ago
PeopleShare Inc Norfolk, United StatesAre you open to working all shifts, looking for a low stress job, and a position where you will have time to yourself? PeopleShare is IMMEDIATELY Hiring Support Representatives to work in an office environment for the City of Norfolk · Support Representative Job Details: Schedul ...
-
Support Technician
5 days ago
PeopleShare Norfolk, United States TemporaryAre you open to working all shifts, looking for a low stress job, and a position where you will have time to yourself? PeopleShare is IMMEDIATELY Hiring Support Representatives to work in an office environment for the City of Norfolk · Support Representative Job Details:Schedule ...
-
IT Support Technician
1 week ago
Bayview Physicians Group Chesapeake, United StatesBayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We offer a competitive benefits package to our full time employees. Individuals who possess exce ...
-
Desktop Support Technician
1 week ago
Bill Gosling Outsourcing Hampton, United StatesThe Desktop Support Technician will support end users within our business for their basic Information technology related needs in relation to hardware and software. · They will assist in troubleshooting issues for organizations to maintain the functionality of our systems ensurin ...
-
IT Support Technician
6 days ago
Bayview Physicians Group Chesapeake, United StatesJob Description · Job DescriptionBayview Physicians Group is a rapidly growing outpatient multi-specialty medical group that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We offer a competitive benefits package to our full time employ ...
-
Desktop Support Technician
4 days ago
BravoTECH Newport News, United States**Title: Desktop Support Technician** · **Location: Contract to Hire** · **Duration: Newport News, VA** · - General troubleshooting · - General hardware troubleshooting · - Setting up PCs, password resets, setting up credit card readers. · - Basic PC troubleshooting: network conn ...
-
Desktop Support Technician
4 days ago
Virginia Health Services Newport News, United StatesThe **Desktop Support Technician** is responsible for providing technical support in the operation of Virginia Health Services by installing, troubleshooting, and maintaining computer hardware, software, and data communications equipment, while supporting and training end users i ...
-
Network Support Technician
6 days ago
Apex Systems Norfolk, United StatesApex Systems has an immediate need for a Network Operations Technician to work for one of our large Government integrators. This position is on-site in Norfolk, VA. · Please send an updated resume and a copy of your IAT II Certification to Jordan at if interested and qualified. ...
-
Desktop Support Technician
1 week ago
Leidos Norfolk, United States· NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, servic ...
-
Desktop Support Technician
3 days ago
Leidos Norfolk, United StatesDescription · NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operat ...
-
Operations Support Technician
1 week ago
Hampton Roads Transit Norfolk, United StatesThe function of this position is to administer a wide range of work protocols within the primary functional areas that comprise HRT's bus and light rail transit operations department. These areas include bus and light rail vehicle maintenance and technical (i.e. engineering) serv ...
-
Operations Support Technician
2 days ago
Hampton Roads Transit Norfolk, United States· The function of this position is to administer a wide range of work protocols within the primary functional areas that comprise HRT's bus and light rail transit operations department. These areas include bus and light rail vehicle maintenance and technical (i.e. engineering) s ...
-
Direct Support Technician
1 week ago
City of Chesapeake Chesapeake, United StatesJob Description · CIBH is offering a wonderful opportunity to those applicants who enjoy helping and supporting adult individuals with Intellectual Disabilities and/or developmental or sensory impairments. This is a paraprofessional position in which duties include: responsible f ...
-
Mechanical Engineering Technician Support
1 week ago
Valkyrie Enterprises Norfolk, United StatesPosition: Mechanical Engineering Technician Support - Auxiliaries & Pollution Abatement (Job ID:3337) Location: Norfolk, VA · Job Id: 3337 # of Openings: 2 · Mechanical Engineering Technician Support - Auxiliaries & Pollution Abatement · Contingent upon Contract Award · Purpose: ...
-
Elevators Engineering Technician Support
1 week ago
Valkyrie Enterprises Norfolk, United StatesPosition: Elevators Engineering Technician Support (Job ID:3341) Location: Norfolk, VA · Job Id: 3341 # of Openings: 1 · Elevators Engineering Technician Support · Contingent upon Contract Award · Purpose: · * Valkyrie Enterprises has need for an Elevators Engineering Technician ...
-
Senior Desktop Support Technician
1 week ago
Leidos Norfolk, United States· NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, servic ...
-
Hardware Technician- Deskside Support
6 days ago
TEKsystems Norfolk, United StatesJob Description · Job DescriptionDuration · 1 Year contract · Description · Resource will provide W10-Hardware Deskside/Network Support to remote field locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites. ...
-
Senior Desktop Support Technician
2 weeks ago
Leidos Norfolk, United StatesNGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service d ...
Desktop Support Technician - Norfolk, United States - Workday
Description
NGEN is the largest IT services program for the Navy.Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Job Summary:
Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norfolk, VA as one of the key members of the Field Services team.
Primary Responsibilities
Assist junior technicians in resolving complex issues
Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)
Serve as backup to the Site Operations Lead
Basic Qualifications
US Citizen
DoD Secret Clearance
HS diploma with 4+ years of prior relevant experience
Valid DoD 8570 IAT Level II: Security+ or higher Certification
Must demonstrated expertise in IT Enterprise Operations
Experience with Microsoft Windows OS, version 10
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
Basic network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders
Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time
Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets
Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)
Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Senior Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
SMIT-NMCI
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#J-18808-Ljbffr