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    Help Desk Technician - Washington, United States - BTI

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    Description

    Job Description

    Job DescriptionBusiness Technology Integrators (BTI) is in search of a Help Desk Technician to:

    • Provide phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.
    • Serve as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

    Requirements:

    • Any one of the following: CompTIA A+, Network+ & Security
    • Cisco Certified Network Associate (CCNA) Professional Certificate(s)
    • Associates Degree and 3 years' experience
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