- The GM consistently provides a high level of interaction with restaurant guests and team members to ensure the Rusty Taco Experience is delivered to build guest loyalty.
- The GM responds positively and quickly to customer concerns. He or she corrects potential problems before they affect customers.
- The GM hires high quality people who demonstrate and ensure consistent customer satisfaction.
- Responsible for implementing programs for team member recognition.
- Maintains restaurant at the level necessary to meet or exceed the company standards for Quality, Food, Service and Cleanliness.
- Utilizes labor effectively to meet budgets while ensuring high quality of service
- The GM continuously improves the skills, knowledge and morale of all employees. He or she treats the employees with dignity and respect; creates an environment where the entire team does the same.
- Responsible for effectively utilizing all training programs from new employee orientation up to and including management training classes.
- Oversees all safety programs and insures complete compliance for a safe work environment.
- The GM recognizes qualified employees and implements development plans to get them ready for the next position. He or she continually develops adequate numbers of shift leaders/ trainers to meet the objective of the budgeted plan.
- The GM is responsible for evaluating employee's performance based on clearly communicated standards and expectations. This may include making tough decisions regarding all performance related issues in the restaurant; confronts poor performance and handles all terminations.
- The GM maximizes financial performance and profit and clearly understands the restaurant level P&L.
- The GM develops and executes the business plan (key elements include: fiscal responsibilities, labor forecasting, cost control, community donations, and profitability.) for the restaurant.
- Plans, communicates, delegates and follows up with the management team regarding all elements of the business plan.
- Executes company-wide marketing programs; initiates programs on time, correctly and with minimal direction.
- Identifies and develops local restaurant marketing strategies to maximize sales.
- The GM is responsible for ensuring all business and personnel practices are within the law and consistent with policies and procedures.
- The GM is a role model and sets a positive example for the entire team in all aspects of business and personnel management.
- Enforces all labor laws (federal, state and local).
- Follows procedures to maintain the safety and security of all employees, customers and company assets (building, cash, equipment, supplies).
- Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and employees.
- Basic computer functions (MS word, excel)
- Food Handlers/Food Safety Certification
- Responsible Alcohol Service Certification, where applicable
- Able to stand for extended periods of time.
- Able to move freely around work location (internal and external).
- Able to climb stairs and ladders, kneel, bend, and stoop.
- Able to push or pull equipment and items.
- Able to lift up to 25 lbs.
- Able to move about office/restaurant setting to complete responsibilities.
- Three or more years experience in food operations or a related field.
- Strong verbal and written communication skills.
- Strong computer skills and able to learn company systems and processes.
- Adheres to the company's values and ethical expectations
- Able to effectively multitask.
- Strong customer service focus.
- Excellent leadership skills and able to motivate team.
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Rusty Taco General Manager - Idaho Falls, United States - Brad Hall Companies
Description
Job DetailsJob Location
Rusty Taco #1119 - Idaho Falls, ID
Position Type
Full Time
Education Level
None
Salary Range
$45, $67,500.00 Salary
Travel Percentage
Up to 10%
Job Shift
Any
Job Category
Restaurant - Food Service
Description
Responsibilities:
The preferred candidate for the General Manager will have the following: