-
Repair Support Engineer II
4 days ago
Unical Aviation Inc. Phoenix, United StatesPosition Summary: · The Repair Support Engineer II will be responsible for planning, documenting, designing, developing, and implementing procedures and/or processes required to inspect, assemble, and test aircraft articles. This position will play a crucial role in diagnosing, ...
-
Support Engineer, Technical Advisor
3 weeks ago
BlueCrest Phoenix, United States Full timeJob Description · Summary of Position · To provide a best-in-class service on defined product lines for internal and external clients. Solution integration, solution delivery, technical escalations, instructing technical classes, and pre and post-sales support activities that m ...
-
API Support and Migration Engineer
3 days ago
Sogeti Phoenix, United StatesAPI Support and Migration Engineer · Knowledge and understanding of REST API consumption, development, monitoring · Understanding of REST API authentication types · Experience in supporting and troubleshooting REST APIs · Conceptual understanding of Cloud-hosted API managemen ...
-
Product Support Engineer
2 weeks ago
Quest Global Phoenix, United StatesJob Description · Job DescriptionThe Product Support Engineer is responsible for providing technical support and guidance to customers who use the company's products. This individual will work closely with customers, product management, and engineering teams to troubleshoot and r ...
-
Cloud Support Engineer
3 days ago
Diverse Lynx Phoenix, United StatesJob Title: Cloud Support Engineer · Location: Phoenix, AZ::Onsite · Duration:(Contract) · Roles & Responsibilities: · Mandatory Qualifications: · 1. Validation of LLM deployment automation in Terraform · 2. Azure support · 3. QA knowledge is advantageous · Job summary · Azu ...
-
Technical Support Engineer
3 weeks ago
Cribl Phoenix, United StatesThis job was posted by : For more information, please see: Cribl does differently. · What does that mean? It means we are a serious company that doesn\'t take itself too seriously; and we\'re looking for people who love to get stuff done, and laugh a bit along the way. We\'re ...
-
RF Support Engineer
3 weeks ago
Ubiik Mimomax Phoenix, United StatesJob Description · Job DescriptionBenefits:401(k) · Dental insurance · Health insurance · Paid time off · What we do · Selling into worldwide markets for mission-critical communications, Ubiik Mimomax specializes in engineering wireless products. Our products are designed for high ...
-
Production Support Engineer
3 weeks ago
XceedSearch Phoenix, United StatesJob Description · Job DescriptionCompany Description · Global Audio Content Management company · Job Description · We are currently seeking an experienced RMA (Return Merchandise Authorization) & Production Support Engineer to join our team in Phoenix, AZ. In this role, you will ...
-
Solutions Support Engineer
3 weeks ago
TalentBurst Phoenix, United StatesSolutions Support Engineer · Contractor's Work Location: Maricopa County · Position Description : The Solutions Support Engineer is responsible for providing exceptional support and resolving technical issues related to various platforms including Microsoft SharePoint Online, C ...
-
IT Application Support Engineer
3 weeks ago
Sogeti Phoenix, United StatesNo H1B or F1 OPT candidates · Role Description: · In this role, you will be the go-to technical resource for production support for a wide variety of Cloud (primarily Azure), SaaS, and legacy on-prem applications. These range from COTS software, custom .NET applications in a prim ...
-
Global Product Support Engineer
2 weeks ago
ASM Phoenix, United States Full timeASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's lead ...
-
Engineering Safety Support Technician
2 days ago
Insight Global Phoenix, United StatesA client in North Phoenix is seeking a Engineering Safety Support Technician. This employee would be the face of the team from the safety and 6S (sort, set, shine, standardize, and sustain) standpoint and would interface on our behalf with the client facilities 6S sponsor as well ...
-
Repair Support Engineer II
2 weeks ago
Unical Aviation, Inc. Phoenix, United StatesJob Description · Job DescriptionPosition Summary: · The Repair Support Engineer II will be responsible for planning, documenting, designing, developing, and implementing procedures and/or processes required to inspect, assemble, and test aircraft articles. This position will pl ...
-
Associate Desktop Support Engineer
2 days ago
Adelante Phoenix, United StatesAssociate Desktop Support Engineer · Job Details · Job Location · Adelante Healthcare Center Support Office - Phoenix, AZ · Position Type · Full Time · Education Level · HS Diploma from accredited school · Job Category · Health Care · Description · POSITION SUMMARY · ...
-
Associate Desktop Support Engineer
2 days ago
Adelante Healthcare Phoenix, United StatesJob Details · Job Location · Adelante Healthcare Center Support Office - Phoenix, AZ · Position Type · Full Time · Education Level · HS Diploma from accredited school · Job Category · Health Care · Description · POSITION SUMMARY · The Associate Desktop Support Engineer ...
-
Field Service Engineer/Technical Support
1 day ago
Screen SPE USA Phoenix, United StatesJob Description · Job DescriptionResponsibilities: · Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor manufacturing/processing equipment. · Evaluate and diagnose problems and make proper repairs. · Follow and help develop d ...
-
Delivery System Application Support and Engineer
4 weeks ago
West Direct Oil Phoenix, AZ, United States*THIS IS NOT A REMOTE ROLE. PLEASE DO NOT APPLY IF YOU ARE NOT LOCATED IN PHOENIX, AZ.* · *We are not accepting work visas at this time* Job Title Delivery System Application Support and Engineer General description This position is ideal for a hands-on, outgoing individual who d ...
-
EUV Software Tech Support Engineer
3 weeks ago
Fossbytes Media Pvt Ltd Phoenix, United StatesLocation · N Phoenix, US · Team · Customer Support · Work experience · 0-1 year, 2-3 years · Educational background · Computer Science · Travel · 10% · Workplace type · On-Site · Fulltime/parttime · Full time · New Job ID: J · As an Extreme Ultraviolet Software Tech ...
-
Solutions Support Engineer
4 weeks ago
ALOIS Solutions Phoenix, United StatesTitle: Solutions Support Engineer · Location: Phoenix, AZ · Job Description: · The Solutions Support Engineer role entails providing exceptional support and resolving technical issues related to various platforms such as Microsoft SharePoint Online, Content Management Systems (CM ...
-
RF Support Engineer
3 weeks ago
Apex Systems Phoenix, United StatesJob#: · Job Description: · RF Support Engineer · Growing advanced radio technology company needs additional support for their key clients. This position will work on a hybrid schedule conducting basic troubleshooting with equipment as needed. You will work with our team of exper ...
Production Support Engineer - Phoenix, United States - XceedSearch
Description
Job DescriptionJob Description Company Description
Global Audio Content Management company
Job Description
We are currently seeking an experienced RMA (Return Merchandise Authorization) & Production Support Engineer to join our team in Phoenix, AZ.
In this role, you will play a crucial part in managing the RMA process and providing production support to ensure our customers receive the highest level of service.
Responsibilities:
Manage the RMA process, including receiving, diagnosing, repairing, and returning products to customers in a timely and efficient manner.
Collaborate closely with the production team to identify and resolve product-related issues, ensuring the highest quality standards are maintained.
Provide technical support to customers experiencing issues with our products, including troubleshooting and diagnosing problems over the phone, email, or in-person.
Analyze product performance data and customer feedback to identify trends and areas for improvement.Collaborate with the engineering team to develop solutions and improvements for product design and manufacturing processes.
Maintain accurate records of all RMA and support activities, including tracking customer issues and resolutions.
Assist in training production and customer support staff on product features, troubleshooting techniques, and quality standards.
Provide support for production and testing activities, including configuring, testing, and repairing products as needed.
Requirements:
Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field.
3+ years of experience in a similar role, preferably in a video products manufacturing environment.
Strong understanding of video product design, manufacturing processes, and quality standards.
Proficiency in troubleshooting and diagnosing hardware and software issues related to video products.
Familiarity with common video formats, protocols, and interfaces.
Excellent problem-solving, analytical, and technical skills.
Strong verbal and written communication skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences.
Ability to work independently and collaboratively within a team environment.Detail-oriented and highly organized, with the ability to manage multiple priorities and deadlines.
Preferred Qualifications:
Experience with professional video equipment, such as video switchers, routers, converters, and monitors.
Familiarity with industry standards, such as SMPTE, HDMI, and SDI.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Thank You
Arnold Avila
Xceed Search
#J-18808-Ljbffr