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    Area General Manager - Santa Clara, CA, United States - Culligan International

    Culligan International
    Culligan International Santa Clara, CA, United States

    3 weeks ago

    Default job background
    Description
    • Bachelor's Degree preferred, with a focus on technical fields or related disciplines
    • Minimum 5 years of management experience, preferably in Sales/Marketing or Operations Management
    • Minimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance
    • Proficiency in accounting, including P&L management and budgeting
    • Strong interpersonal and communication skills
    • Ability to work with all levels of management
    • Self-motivated with excellent motivational skills
    • Proficient in multitasking, time management, and analytical skills
    • Computer proficiency, especially in Microsoft Office
    • Location: Santa Clara, CA, with 1-2 days per week travel to Gilroy, CA

    Essential Duties and Responsibilities:

    • Oversee production and operations at the bottling water plant and satellite branches, with specific attention to service-related activities such as HVAC, Plumbing, and maintenance
    • Drive business growth and profitability through efficient management of service operations
    • Safeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams
    • Monitor and control overtime and temporary labor usage, particularly in service departments
    • Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area
    • Motivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence
    • Conduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses
    • Manage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction
    • Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly
    • Supervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies
    • Stay informed about local market competition, particularly in the service sector, and adjust strategies accordingly
    • Recruit, select, and develop branch employees, with an emphasis on technical skills and service expertise
    • Enforce company policies and safety guidelines, with particular attention to service-related safety protocols
    • Provide training and coaching to employees, with a focus on technical skills and service excellence
    • Support production supervisor and assist in administrative tasks, particularly those related to service operations
    • Handle paperwork related to insurance reporting, with a focus on service-related incidents and claims
    • Wear designated company uniform as required, particularly in service-related roles
    • Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes

    Physical Requirements:

    • Equal amounts of time spent walking, standing, and sitting, with occasional lifting of service-related equipment or materials
    • Hand movements include typing, grasping, and holding, particularly in service-related tasks
    • Ability to communicate effectively with customers and peers, particularly in service-related interactions
    • Wear personal protective equipment, when necessary, particularly in service-related activities

    Total Compensation:

    Base salary: $100k-120k/year + Bonus + Car allowance

    • Product Discounts
    • Paid Time Off
    • Annual Bonus

    Culligan has over 85 years of experience in water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce.

    Equal Opportunity Statement:

    Culligan by WaterCo makes employment decisions in a non-discriminatory manner, without regard to race, color, religion, national origin, sex, marital status, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other unlawful factor.

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