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Rochester Hills

    Group Benefits Account Manager - Rochester Hills, United States - First Search Inc.

    First Search Inc.
    First Search Inc. Rochester Hills, United States

    3 weeks ago

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    Description

    Group Benefits Account Manager

    Hybrid position with our client--a privately held employee benefits company in metro Detroit seeking to recruit an experienced Account Manager. In this role you'll manage a book of business lives) with a diverse clientele. Accounts may be fully insured, partially self-funded, self-insured or captive. You'll work with a dedicated account team with responsibility for customer satisfaction, problem resolution and client retention. This position has no supervisory responsibilities.

    Key Responsibilities :

    Onboarding new clients

    Respond to inquiries from clients and carriers

    Complete RFP and request census * Initiate vendor renewal request with Service Rep. and coordinate process with the agent to negotiate all renewal rate relief.

    Prepare Open Enrollment guides, checklists, forms, summaries and webinars.

    Conduct OE meetings, health fairs and webinars

    Participate in the pre-renewal, renewal and post renewal meetings

    Responsible for Compliance & Regulatory oversight with clients.

    Experience & Software:

    Related experience in group benefits setting.

    Active Life and Health license or willingness to obtain it within 90 days of employment.

    MS Office Suite

    Brokerage Builder/ZyWave software

    This position will go hybrid after the initial training period of 90 days or can be 100% in office (your choice). No overnight travel. WFH 3 days/week; in office two days/week (Rochester Hills).

    Top compensation model (salary, full benefits package). Bonuses 2x/year based on company profitability and individual performance.

    Reasons to Consider:

    Fantastic company with down to earth people. Culture is collaborative with quarterly team events/outings. Pets are welcome into office on occasion. Casual (blue jeans) M-F. Internal promotion/growth available.

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