Member Services Representative - Coppell, United States - YMCA of Metropolitan Dallas

YMCA of Metropolitan Dallas Coppell, United States

1 week ago

Description

Are you a morning person? We are looking for someone that wakes up ready to go to help us open our branch so our members feel valued and welcome.

Imagine going to work knowing that what you do each day positively influences the lives of people in your community. At the Y, strengthening community is our cause. We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. If you think you have what it takes, apply today

Member Service Representatives will do the following:

Promote and sell memberships and services
Learn to give quality tours according to the goals and interests of our members
Scan member cards and greet by name
Build relationships and retain members
Answer member questions in a prompt, professional, and friendly manner
Attend paid trainings and meetings and learn new skills
Work with a team to make a lasting difference in your community
Light cleaning, washing/folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.
Schedule will be approximately 10 to 29 hours per week depending on the needs of the branch
Able to work early morning hours
Dedicated to helping others
Provide positive outlook and experiences
Friendly and team oriented
Adaptable to changing situations
Ability to manage multiple priorities
Must be able to stand for long periods of time
Professional customer service and communication skills
Responsible for quality and accuracy
Ability to learn new programs quickly
Proficient with Microsoft Suite and web navigation
Creative and innovative
High school diploma, GED, or higher
Bilingual helpful, but not required

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