Jobs
>
Atlanta

    Support Team Lead - Atlanta, United States - ZBS POS

    ZBS POS
    ZBS POS Atlanta, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    The POS Support Team Lead will be responsible for leading a team of point-of-sale (POS) specialists who provide One to One technical support to customers and employees using POS systems. The successful candidate will have experience in KPI management, training, and providing technical support.

    Essential Duties and Responsibilities

    • Lead a team of POS specialists to provide technical support to customers and employees using POS systems.
    • Develop and manage KPIs for the team and ensure that targets are met.
    • Provide regular feedback to team members on their performance, including coaching and mentoring.
    • Conduct regular training sessions for the team to ensure they are up-to-date with the latest technologies and industry trends.
    • Collaborate with other departments, such as Merchant Services and Sales, to ensure that POS systems are working efficiently and effectively.
    • Monitor and analyze data to identify trends, issues, and opportunities for improvement.
    • Develop and maintain standard operating procedures for the team to ensure consistency and efficiency.
    • Participate in the recruitment and selection process for new team members.
    • Manage team schedules and ensure adequate staffing levels to meet customer needs.
    • Ensure that the team maintains a high level of customer service and professionalism.

    Requirements:

    • Bachelor's degree in Computer Science, Information Technology, or related field.
    • At least 2 years of experience in technical support and KPI management, preferably in a POS environment.
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Experience in training and coaching team members.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
    • Knowledge of POS systems and related technologies.
    • Flexibility to work outside of regular business hours, as needed.
    • Mandarin speaking is required and restaurant experience is a plus.

    Benefits:

    • Dental, Vision, and Medical insurance
    • Paid time off
    • 401K
  • Vision6, Inc.

    Team Lead

    6 days ago

    Vision6, Inc. Atlanta, United States

    Vision6 is currently seeking a dedicated and ambitious individual to join our team as a Team Lead with a focus on training and development. This position offers a unique opportunity for individuals who are eager to be trained into a leadership role and make a significant impact w ...

  • USI Insurance Services, Inc.

    Team Lead

    1 week ago

    USI Insurance Services, Inc. Atlanta, United States

    Responsible for managing the operational activities of the unit/department in order to ensure consistent standards of service and professionalism. Required to perform essential functions and meet service standards, Best Practices, and Risk Management Account Manager, Team Lead, C ...

  • USI Holdings Corporation

    Team Lead

    1 week ago

    USI Holdings Corporation Atlanta, United States

    USI Insurance Services is hiring a Commercial Lines Team Lead/Senior Account Manager for our team in Atlanta, Georgia · This team works a hybrid schedule with 3 days in the office each week. · General Description: Responsible for managing the operational activities of the unit/de ...

  • USI Holdings Corporation

    Team Lead

    1 week ago

    USI Holdings Corporation Atlanta, United States

    USI Insurance Services is hiring a Commercial Lines Team Lead/Senior Account Manager for our team in Atlanta, Georgia · This team works a hybrid schedule with 3 days in the office each week. · General Description: Responsible for managing the operational activities of the unit/de ...

  • Swipejobs

    Team Lead

    1 week ago

    Swipejobs Atlanta, United States

    Job Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · We are Hiring Immediately for a Team Lead position in an exciting warehouse facility · Job involves overseeing a team of Associates to produce or achieve results. The jobs involves monitor ...

  • Rack Room Shoes

    Team Lead

    2 weeks ago

    Rack Room Shoes Atlanta, United States

    24461 · Part Time · Rack Room Shoes · Job Description Summary · The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and ...

  • Impact Fulfillment Services

    Team Lead

    2 weeks ago

    Impact Fulfillment Services Atlanta, United States

    Essential Job Functions: Maintains the schedule relative to all inbound trailers and dock doors. · Direct and Manage line replenishments, transfers, and any needed shipping activities · Support incoming material inspection routines as required. · Verify that all inbound receip ...

  • Quantum Innovations

    Team Lead Recruiting

    1 week ago

    Quantum Innovations Clayton, United States

    Welcome to ARTS - at our company, teamwork is the key to success. As a full-service HR agency with a 360° consulting approach, we help our clients overcome personnel and organizational challenges on a daily basis. We are aware that this is only possible through dedicated and pass ...

  • Tempur Sealy

    Team Lead

    2 weeks ago

    Tempur Sealy Alpharetta, United States

    Tempur- · Pedic Team Lead's primary responsibility is to · provide · excellence in customer service while selling and marketing Tempur-Pedic products · . · In addition, this individual will serve as a member of management when the Store Manager · is · not available · . · ...

  • Tempur Sealy International

    Team Lead

    1 week ago

    Tempur Sealy International Alpharetta, United States

    · Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening ...

  • Children's Healthcare of Atlanta

    Analytics Team Lead

    1 week ago

    Children's Healthcare of Atlanta North Atlanta, United States

    Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). · Work Shift · Day · Work Day(s) · Monday-Friday · Shift Start Time · 8:00 AM · Shift End Time · 5:00 ...

  • Rack Room Shoes

    Team Lead

    1 week ago

    Rack Room Shoes Alpharetta, United States

    Rack Room Shoes - Mansell Crossing [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, gu ...

  • Tempur Sealy

    Team Lead

    2 weeks ago

    Tempur Sealy Alpharetta, United States

    Tempur-Pedic Team Lead's primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening an ...

  • Eclipse Advantage

    Warehouse Team Lead

    6 days ago

    Eclipse Advantage Atlanta, United States

    Responsible for leading and working with team members including assigning work, training, and reviewing quality of work · Monitoring employee attendance and productivity, and taking steps to improve performance where necessary · Ensure all employees are utilizing all safety pre ...

  • Internetwork Expert Inc

    Commissioning Team Lead

    1 week ago

    Internetwork Expert Inc Atlanta, United States

    RMF Engineering, Inc. a National Engineering firm, is currently seeking a Commissioning Team Lead to oversee, grow, and develop a team of Cx professionals in the Atlanta area. RMF has established a local presence and has been providing Cx services in Atlanta and surrounding areas ...

  • ReqRoute Inc

    Enrollment Team Lead

    1 week ago

    ReqRoute Inc Atlanta, United States

    Job Title: Enrollment Team Lead · Duration: 11+ Months · Location: Remote (100%) · Rate: $20/hr on w2 · Job Description · Hiring process: Phone Interview · Onboarding process: Paperwork + BGC · *Must have high speed internet · 2 to 3 yrs leading a team · Leading a team of ...

  • ReqRoute Inc

    Enrollment Team Lead

    1 week ago

    ReqRoute Inc Atlanta, United States

    Job Title: · Enrollment Team Lead · Duration: 11+ Months · Location: Remote (100%) · Rate: $20/hr on w2 · Job Description · Hiring process: Phone Interview · Onboarding process: Paperwork + BGC · *Must have high speed internet · 2 to 3 yrs leading a team · Leading a tea ...

  • Nuts 'n Berries

    Retail Team Lead

    1 week ago

    Nuts 'n Berries Atlanta, United States

    ***PLEASE ONLY APPLY IF YOU HAVE DIRECT EXPERIENCE WITH SUPPLEMENTS, NATURAL PRODUCTS OR HOLISTIC WELLNESS*** · Job Description: Retail Store Team Lead - Inventory Management Specialist · Location: Nuts n Berries Brookhaven · Job Summary: · We are seeking a highly motivated a ...

  • Deutsche Bahn AG

    Warehouse, Team Lead

    6 days ago

    Deutsche Bahn AG Atlanta, United States

    Tasks & Responsibilities: · • Prepare price quotations on inbound international freight · • Rate and route international traffic · • Follow up with customers to resolve inquires · • Prepare, route, and cut air bills and manifests · • Correct billings and issue debit and cred ...

  • ReqRoute Inc

    Enrollment Team Lead

    1 week ago

    ReqRoute Inc Atlanta, United States

    Job Title: Enrollment Team LeadDuration: 11+ MonthsLocation: Remote (100%)Rate: $20/hr on w2Job DescriptionHiring process: Phone InterviewOnboarding process: Paperwork + BGC*Must have high speed internet2 to 3 yrs leading a teamLeading a team of 20+ Enrollment specialist.Daily re ...