- Proactive account management with primary focus on the group intermediary segment healthcare, non-profit, Kosher, pharmaceutical, entertainment and legal.
- Maintains relationship with each accounts' key group buyers (large and small), end users as appropriate, and other buyers globally who impact the account's group buying process.
- Understand sourcing portal & can develop a plan to penetrate the primary markets.
- Develop/implement key segment strategy & managing key accounts (both existing & target).
- Make personal visits, when necessary to target areas and call on companies and associations located in the assigned market or area.
- Dedicate significant amount of time to face to face & direct telephone sales.
- Prospect & update old account files and solicit new accounts.
- Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
- Develop new accounts by being inquisitive about accounts they have for subsidiaries, competitors, and smaller groups.
- Set-up site inspections and follow through with organizing site visit.
- Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
- Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis through entertaining, and maintaining relationships with existing & new accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental
- Actively participate with industry organizations (MPI, PCMA, ASAE, etc.) locally/regionally. Will require a time commitment during regular business hours away from the sales office.
- Employ revenue management techniques and strategies to recommend Group rate proposals.
- Develop, implement, and constantly modify sales action plans.
- Negotiate and close contracts that meet the hotel's business plan objectives. Desired arrival, departure and volume patterns must be met.
- Act as Sales Leader for the team when DOSM is out of the office.
- Develop & implement SMART plans monthly.
- Utilize Delphi for merge documents, activity tracking, and follow up.
- Excellent communication skills - oral and written.
- Must have achieved a substantial sales goal within the last 5 years.
- Excellent networking, negotiation and presentation skills required.
- Able to work flexible hours to include client entertainment.
- Must be a skilled manager, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.
- Must be actively involved in key industry organizations and seen as a dynamic seller for the hotel.
- New York City or New York metropolitan area experience is preferred but not required.
- Excellent communication and organizational skills, and the ability to speak multiple languages is a plus.
- Willingness to travel to other M&R hotel locations for training and sales blitzes, when needed.
- A minimum of 5+ years of hotel sales or like experience
- Computer proficiency and experience with: Microsoft Office, Word, Excel, and Delphi. Experience with unbranded hotels a plus.
- A BA or BS degree in business or hospitality management is preferred.
- Prior Conference center experience preferred.
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Senior Sales Manager - Tarrytown, United States - Tarrytown House Estate
Description
Senior Sales Manager Essential Functions & Responsibilities:
Senior Sales Manager Additional Requirements
Senior Sales Manager Minimum Education and Physical Requirements: