- Meets with probationers, takes reports, and collects court ordered fees.
- Effectively interacts with public and probationers to provide excellent customer service, including responding to routine inquires and resolving basic customer service issues.
- Answers phone calls in a courteous manner and directs them to the appropriate personnel and/or resource.
- Maintains files and thoroughly documents information.
- May balance daily collections and prepare bank deposits.
- Coordinates the collection of new probationer information with court personnel.
- Completes an initial intake of newly probated individuals, including photographing, collecting appropriate documents, and scheduling intake appointments appropriately.
- Maintain case files up to date including adding new cases, pre-trial, bond, extensions, MTR's, warrants, and terminations; complete all action steps appropriately.
- Accurately enters newly probated case information into the CSCD database in a timely manner including, but not limited to, transferring out cases appropriately, sending DPS lung notices, sending appropriate response (i.e forms, letters, or other appropriate documents) to clients and others as needed.
- Accurately and professionally document all significant events in CSS database according to standards.
- Staff cases appropriately with a supervisor(s) to assess appropriate action for effective case management.
- Maintains a professional demeanor and de-escalates stressful situations.
- Must be able to work flexible hours as needed to accomplish Departmental goals.
- Maintains a professional working relationship with all CSCD staff, court personnel, outside agencies, and the public.
- Interacts with referral agencies and victims.
- Promotes the mission of Ellis County CSCD.
- May work in an assignment that includes pre-sentence investigation reports.
- May run criminal history checks, order arrest reports and driver's license checks.
- Researches, locates, pulls, and prepares documents, records, and other assigned data.
- Performs other related duties as assigned.
- Graduation from an accredited high school or GED program.
- Up to two (2) years administrative or secretarial experience in a fast-paced work environment (preferred).
- Ability to type 40 words per minute.
- Demonstrated proficiency in the use of MS Excel, Word and Outlook (required).
- Cannot have a criminal history with disqualifying events.
- Become proficient in the use of Departmental software within first six months of employment.
- Work flexible hours to accommodate field visits and mission of the organization to include evenings, weekends, and other times outside normal business hours.
- Work pre-scheduled weekends to accommodate and/or supervise Community Service Restitution (CSR) events and collection initiatives.
- All entry level personnel must successfully complete 365 calendar days of probationary employment.
-
Para-Professional Support
3 weeks ago
Ellis County CSCD Adult Probation Waxahachie, United StatesTHE POSITION · The Technician provides clerical support in accomplishing the mission and operations of the Ellis County Community Supervision and Corrections Department (CSCD). The individual must be able to work in an environment that demands accuracy and must participate in a t ...
-
IT Support Professional
4 weeks ago
SIEMENS AG Grand Prairie, United StatesWe live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honest Support Professional, IT, Man ...
-
IT Support Professional
3 weeks ago
National Guard Employment Network Grand Prairie, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
IT Support Professional
2 weeks ago
VetJobs Grand Prairie, United StatesJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, ...
-
professional support
3 weeks ago
Dallas County Dallas, United StatesBrief Description · With minimal supervision and oversight, performs advanced legal work in the area assigned. Work involves litigation and legal research; drafting legal documents; and interpreting laws, rules, and regulations. Work is performed under general direction with aut ...
-
Patient Care Tech HUC
5 days ago
Baylor Scott & White Health Waxahachie, United States Full timeLocation - Baylor Medical Center of Waxahachie (Waxahachie,TX) · Unit/Dept - Med Surg · Shift/Schedule - 3/12 Nights · JOB SUMMARY · The Patient Care Technician - Health Unit Coordinator performs various clerical and patient care duties for the department under the direct supervi ...
-
Patient Care Technician
2 weeks ago
Daymark Living Waxahachie, United StatesJob Summary: · We are seeking a dedicated and compassionate DSP to join our wonderful community. As a DSP, you will play a vital role in providing direct patient care and assisting healthcare professionals in delivering quality medical services. Your primary responsibility will b ...
-
CT Technologist Weekend
1 week ago
Baylor Scott & White Health Waxahachie, United States Full timeBaylor Scott & White Medical Center-Waxahachie · CT Technologist · Shift Schedule: Weekend (TDA) 630a-7p · Baylor Scott & White has been certified as a "Great Place to Work". · There are many reasons to join our team of Imaging professionals. · Our magnet awarded facilities inc ...
-
Radiologic Technologist Weekend
1 week ago
Baylor Scott & White Health Waxahachie, United States Full timeBaylor Scott & White Medical Center-Waxahachie · Radiologic Technologist · Shift Schedule: Weekend (TDA) Fri 6:30a- 7:00p/ Sat & Sun 9:00am- 10:30pm · BENEFITS · Our competitive benefits package empowers you to live well and provides: · Eligibility on day 1 for all benefits · Do ...
-
Multimodality Technologist Weekend
1 week ago
Baylor Scott & White Health Waxahachie, United States Full timeBaylor Scott & White Medical Center-Waxahachie · Multimodality Tech · Work Schedule: Weekend/TDA 6:30am-7pm · Baylor Scott & White has been certified as a "Great Place to Work". · There are many reasons to join our team of Imaging professionals. · Our magnet awarded facilities ...
-
Multimodality Tech Nights
2 days ago
Baylor Scott & White Health Waxahachie, United States Full timeBaylor Scott & White Medical Center-Waxahachie · Multimodality Tech · Work Schedule Nights : Monday - Friday · 7pm - 5:30am , no call on weekends · Baylor Scott & White has been certified as a "Great Place to Work". · There are many reasons to join our team of Imaging professio ...
-
Seasonal MRI Tech PRN
1 week ago
Baylor Scott & White Health Waxahachie, United States Full timeJOB SUMMARY · The Seasonal MRI Technologist PRN, under general supervision of a Radiologist, performs magnetic resonance imaging (MRI) procedures on ambulatory and hospital patients as requested by a physician or other licensed provider for the diagnosis of disease and injury in ...
-
Ot Assistant
3 weeks ago
Amedisys Waxahachie, United StatesOverview · PRN days · Are you a highly skilled and compassionate occupational therapy assistant looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. · **Att ...
-
Direct Support Professional
1 week ago
DJT Health Services Midlothian, United StatesJob Description · Job DescriptionWe are looking for positive, caring and compassionate people to support clients in the Powhatan, Midlothian area, in a residential/Home setting. The Direct Support Professional will be supporting individuals with intellectual and developmental dis ...
-
Electrical specialist for plant maintenance
4 days ago
Sapphire Innovations Waxahachie, United States**About TUNAP GmbH & Co. KG: ** · At TUNAP, we strive to make the world a better place by developing sustainable solutions in the areas of cleaning, care, and protection. With our automotive, industrial, sports, and private brand products, we enhance people's daily lives. We insp ...
-
Cloud software developer
3 weeks ago
Aurora Ventures Ellis, United StatesThe State Office for Digitization, Broadband and Surveying is looking for a Software Developer Cloud (m/f/d) in Munich. If you are looking for innovative projects that you can actively shape, then you have come to the right place. We provide powerful and future-oriented e-governm ...
-
Personal Care Attendant
6 days ago
CAREMATE WELLNESS SOLUTIONS LLC Waxahachie, United StatesSalary $13.02/hr. to start · 5 hours weekly great part-time job for someone looking to supplement their income · - Incentive and Benefits Packages · Holiday Pay · PTO · Dental/Vision/Supplemental Coverage · Location: Waxahachie, TX · Job Purpose: · Provide personal care services ...
-
Part Time Concierge
1 week ago
Daymark Living Waxahachie, United States Part timeJob Overview: · We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Concierge, you will be the first point of contact for our families and visitors, providing exceptional customer service and ensuring a positive experience from check-in t ...
-
Direct Support Professional
4 hours ago
Champion Services Dallas, United States Part timeWe are in need of a passionate and dedicated caregiver to join our team. Our group home staff has the opportunity for future advancement opportunities. · Job duties include:Positive interaction · Transportation · Laundry & Cleaning · Meal preparation · Client behavioral safety · ...
-
Customer Solutions Support Professional
3 weeks ago
Real Time Resolutions Dallas, United StatesSummary: · We are seeking a dedicated and experienced Customer Solutions Support Professional to join our team. The ideal candidate will be responsible for providing excellent customer service and support to clients, addressing their inquiries and resolving any issues they may h ...
Para-Professional Support - Waxahachie, United States - Ellis County CSCD Adult Probation
2 weeks ago
Description
Job Description
Job DescriptionTHE POSITION
The Technician provides clerical support in accomplishing the mission and operations of the Ellis County Community Supervision and Corrections Department (CSCD). The individual must be able to work in an environment that demands accuracy and must participate in a team environment. Must maintain strict confidentiality and must be able to effectively multi-task. Must be able to communicate clearly, both orally and in writing, preferably in both English and Spanish. Organization and time management skills are necessary.
The individual, who reports to a supervisor, must maintain professional conduct, appearance, and confidentiality of information.
DESCRIPTION
Perform a variety of routine to moderately complex, repetitive tasks involving customer service and support/clerical activities which may include but are not limited to: create and maintain documents, files, databases and tracking tools; answer routine inquiries; coordinate mailings and photocopying; distribute files and reports; and maintain a cash or cash equivalent drawer. Considerable confidentiality, awareness, judgment, tact, creativity, and initiative are required in performing tasks and resolving issues. Works within a well-defined framework of policies and procedures, under immediate supervision.
DETAILED DESCRIPTION
Enter community supervision case information; collect probation and restitution payments; balance payments and prepare deposit at the end of shift. Retain payments in a designated secure, locked location. Serve as unit receptionist; monitor unit sign-in board; respond to internal and external inquiries (in person and via telephone); re-direct calls to appropriate party; diffuse client situations in the front desk area or escalate to management in a timely manner, when applicable. Provide clerical assistance during client orientations: maintain sign-in sheet and distribute monthly report forms. Date stamp, sort and distribute mail, fax transmittals, and reports. Assist in the assignment of case files, mailings, file assembly, and photocopying requests, as needed. Maintain and track the flow of client files that are received and sent by the courts and other departments. Build and maintain professional, cooperative relationships with clients, CSCD staff, and the public. Perform other duties as assigned by the supervisory staff. Demonstrated proficiency in the use of MS Excel, Word and Outlook required. Ability to adapt to changing priorities and expectations. Ability to work effectively under sometimes stressful and emotionally charged situations. Ability to input and retrieve data and information using designated client management systems, County systems, and email systems. Demonstrated ability to learn and apply computer programs to office functions with minimal instruction. Ability to understand and follow written and verbal instructions, organize, and process work.
DUTIES AND RESPONSIBILITIES
MINIMUM REQUIREMENTS
OTHER REQUIREMENTS INCLUDE
PHYSICAL DEMANDS, WORK ENVIRONMENT & OTHER REQUIREMENTS
Regularly required to sit, stand, walk, bend, lift, and transport case files. The job demands intense focus and visual acuity to ensure accuracy while multi-tasking. Must be able to carry case files or boxes containing CSCD related items weighing 20 lbs.
BACKGROUND INVESTIGATION
Ellis County CSCD will conduct a background investigation on all applicants deemed likely to be given a conditional offer upon successfully passing a background investigation and all required interviews.
Background investigations may include, but are not limited to, criminal history checks, credit reports, driver license records, warrant checks, current and past employment, interviewing neighbors and friends, verifying educational information, etc. If a veteran, the veteran's DD214 or discharge papers must not be Less Than Honorable Discharge.