Roman Kurmachev

Content Moderator with a proven track record of mitigating fraudulent and abusive activities, handling high-priority escalations, and streamlining processes. Skilled in critical thinking, problem-solving, and data analysis with excellent communication skills, flexibility and a focus on stakeholder satisfaction. Expertise in implementing and enforcing policies to uphold community standards and regulatory compliance. Adept at investigating and resolving complex issues related to content moderation, user behavior, and account security through data analysis.

Accomplished professional with extensive experience in trust and safety analysis, fraud prevention, and procurement. In  Trust and Safety Analyst role at Accenture, I conducted thorough content and data analysis, addressing user account escalations and policy violations to ensure platform safety, particularly focusing on child safety and spam policies. My expertise extended to managing user escalations, resolving issues, and optimizing algorithms to identify fraudulent accounts, thus minimizing risks for platform users. Prior to this, as a Gaming Associate at Knighted Ventures LLC, I delivered exceptional customer service while focusing on fraud prevention, demonstrating proficiency in monetary transactions and facilitating team-oriented training. In my earlier role as a Procurement Specialist at Pirro LLC, I specialized in vendor management, contract negotiation, and international operations, enhancing shipping efficiency and facilitating effective communication through translation and training programs.

Master's degree in Linguistics