
Heather Eagan
Administrative
Services offered
Transforming how a historic house museum operated, from internal systems to daily workflows, made it clear that behind-the-scenes work is where I do my best work. That realization is what draws me to my next role.
While my resume outlines my administrative and operations experience, I want to emphasize how I approach my work. I take pride in keeping priorities, communicating and organizing so leaders and teams can stay focused on high-impact decisions. I anticipate needs, track details carefully, and ensure nothing important slips through the cracks.
I would welcome the opportunity to contribute in a role where organization, discretion, and thoughtful support directly strengthen leadership effectiveness.
Senior Executive Assistant and operations professional providing high-level administrative, board, and executive support. Experienced in calendar management, compliance documentation, stakeholder communication, and workflow systems improvement for mission-driven and professional organizations.
Experience
HEATHER EAGAN
Atchison, KS
CORE COMPETENCIES
Confidential Communications
Budget Tracking & Compliance Reporting
Operational Process Improvement
Project Coordination
Vendor & Contract Management
Executive Calendar & Inbox Management
Stakeholder & Donor Communication
Board Governance Coordination
TECHNICAL SKILLS
Excel | Microsoft Office | Google Docs | Google Sheets | Asana | Wix | Canva | QuickBooks | Adobe Photoshop | Adobe Acrobat | Zoom | Dropbox | Leonardo AI | Square
PROFESSIONAL EXPERIENCE
Grant Victory & Creative Services
Atchison, KS | 2025–Present
• Provided administrative and project support to nonprofit and small organization leaders
• Coordinated documentation, deadlines, and internal deliverables
• Supported website updates, branding materials, and digital content
• Assisted with grant research and application writing
Selected Engagements:
Prison City Bloodhounds, Navigation Partners Media, Berry Best Fudge Company, Circle of Art, Backroad Atlas, Atchison Lions Club
Amelia Earhart Birthplace Museum — Executive Director
Atchison, KS | 2019–2025
• Led daily operations of a historic nonprofit museum supporting boards, donors, staff, and the public
• Managed records, correspondence, scheduling, and databases
• Coordinated grant applications, reporting, and compliance documentation
• Oversaw logistics for the receipt, handling, and placement of grant-funded equipment and historical materials
• Managed secure shipment and documentation of artifacts and other high-value items
• Planned and executed preparation for large-scale events and festivals with thousands of visitors
• Built systems to track attendance, inventory, donations, and follow-up
• Negotiated museum insurance coverage and coordinated valuation documentation for historical collections
• Computerized gift shop inventory and managed vendor relationships to improve tracking and reduce costs
• Prepared board agendas, meeting notes, action items, and next steps
Grandfather Clocks Plus — Founder & Owner
Platte City, MO | 1999–2016
• Owned and operated a brick-and-mortar and online business specializing in high-value grandfather clocks
• Built the business from scratch, starting with a website and drop-shipping clocks to customers
• Managed domestic and international logistics for fragile, high-value shipments, including freight coordination, documentation, and tracking
• Negotiated freight rates and vendor contracts to reduce costs
• Developed a niche sourcing service for discontinued clocks, building relationships with manufacturers and former competitors to fulfill specialized customer requests
• Built and managed a network of vendors and third-party partners
• Handled inventory management, invoicing, customer service, and end-to-end fulfillment
EDUCATION
Bachelor of Arts — Business Administration & Business Education
Graceland University
Education
Bachelor of Arts in Business Administration and Business Education from Graceland University. Academic foundation in organizational management, communications, and operational systems.
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