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Luis Santiago

Luis Santiago

Customer Service & Ops Specialist

Customer Service / Support

Tampa, Hillsborough

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About Luis Santiago:

I am a dependable customer service and operations professional with over 20 years of experience supporting customers, handling data entry, and resolving issues efficiently. I have worked in fast-paced environments where accuracy, communication, and accountability matter.


 

I am skilled in customer support, order processing, data entry, and administrative tasks. I take pride in being reliable, detail-oriented, and calm under pressure. I work well independently or as part of a team and consistently focus on delivering positive outcomes for customers and companies alike.


 

I am currently seeking a stable role where I can contribute my experience, strong work ethic, and problem-solving skills while continuing to grow professionally.


 

Experience

I am a dependable, customer-focused professional with over 20 years of experience in customer service, support, and operations across fast-paced environments. I have strong skills in communication, problem-solving, data entry, and handling high-volume requests with accuracy and professionalism. I am bilingual in English and Spanish, tech-savvy, and comfortable working remotely using digital tools and systems. I take ownership of my work, adapt quickly, and consistently aim to deliver clear solutions and positive customer experiences.


 

Education

High School Diploma.

Ongoing self-directed learning in customer service systems, data entry, remote work tools, and technology-based platforms. I continuously build practical skills through online training, hands-on experience, and real-world application.


 

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