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    Insurance Verification - New York, United States - Vitreous-Retina-Macula Consultants of New York PC

    Vitreous-Retina-Macula Consultants of New York PC
    Vitreous-Retina-Macula Consultants of New York PC New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description
    • Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely matter
    • Insurance Verification determine if Participating in net work or out of Network- confirmed Members Benefits for services being rendered
    • Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
    • Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
    • Obtains information from internal and external sources. Processes or triages the request via our medical management information system or external sources
    • Coordinates with Providers and Members regarding authorization requests and/or activities
    • Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues
    • Reviews all authorization requests for accuracy and prioritizing based on urgency
    • Documents communication, actions taken and barriers in the Medical Management System as it pertains to the Members Care or request for services
    • Utilizes internal and external systems to verify eligibility and Provider Information such as name, address, fax number, NPI and TAX ID.
    • Conducts follow-up, as necessary, to ensure member satisfaction and successful delivery of service
    • Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
    • Performs other duties and special projects, as assigned
    Qualifications:
    • Knowledge of CPT and ICD9/ICD10 coding/ Clinical.
    • Understanding of insurance plans, i.e. HMO, POS, PPO
    • Knowledge of Excel and Word
    • Excellent Organizational Skills; Attention to Detail
    • Exceptional Communication Skills
    • Working Knowledge of Insurance Company Operations and Procedures
    • Excellent customer service skills
    • Ability to prioritize work in a fast-paced environment
    • Computer skills
    • Appeals/Retro active request skills
    • Sending Specialty Prescription when needed
    • MRI Authorization Utilization Management
    • Knowledge of Manufacture Co-Pay Assistance Program/Foundation.

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