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Nathalie Cedeno

Nathalie Cedeno

Front Desk Administrative

Customer Service / Support

New York City, New York

Social

About Nathalie Cedeno:

I am a full team player i believe in motivating those around me and going above and beyond not only for the patients i serve but for organization i work for. 

Experience

Years ago i worked with children with mental health but i felt i can do more so i decided to move forward and start at the basics during covid i work for a temp company and assisted the homeless while they recover from covid. from there i moved forward and did the following. 

Patient Care Liaison, Accent Care
Patient coordinator 

Upper Manhattan Mental Health

Medical Receptionist

Scheduled patient appointments, sent notifications and handled rescheduling needs.

Entered, verified and updated patient information into EMR systems

Answered telephones, distributed mail and faxes, and prepared patient files. Obtained insurance verifications, pre-authorizations and pre-determinations.

Recorded patient data in EMR system with strict compliance to regulatory requirements. Provided assistance to patients regarding billing & Insurance issues.
 

Education

Associate of Applied Science Degree, Criminal Justice ASA College 􏰀 New York
GPA: 3.2

 

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