
Nathalie Cedeno
Customer Service / Support
About Nathalie Cedeno:
I am a full team player i believe in motivating those around me and going above and beyond not only for the patients i serve but for organization i work for.
Experience
Years ago i worked with children with mental health but i felt i can do more so i decided to move forward and start at the basics during covid i work for a temp company and assisted the homeless while they recover from covid. from there i moved forward and did the following.
Patient Care Liaison, Accent Care
Patient coordinator
Upper Manhattan Mental Health
Medical Receptionist
Scheduled patient appointments, sent notifications and handled rescheduling needs.
Entered, verified and updated patient information into EMR systems
Answered telephones, distributed mail and faxes, and prepared patient files. Obtained insurance verifications, pre-authorizations and pre-determinations.
Recorded patient data in EMR system with strict compliance to regulatory requirements. Provided assistance to patients regarding billing & Insurance issues.
Education
Associate of Applied Science Degree, Criminal Justice ASA College New York
GPA: 3.2
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