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    Account Manager, Employee Benefits - Los Angeles, United States - Risk Strategies

    Risk Strategies
    Risk Strategies Los Angeles, United States

    5 days ago

    Default job background
    Description
    The Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible to respond to the day-to-day client inquiries and any needed client analytics.

    The Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met.

    The Account Manager performs these essential functions of the position while meeting RSC quality and service standards.

    The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients.

    The Account Manager is responsible for revenue growth – client expansion – on their personal book of business.


    The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans.

    Primary Responsibilities and Duties

    Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
    Manage a personal book of business of approximately $500,000+
    Support Team Leader and/or Account Executive(s), as assigned
    Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary
    Actively seek improvements to client service and efficiencies within teams by identifying improved processes
    Works with the client team to develop project plans and deliver on service goals
    Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions
    Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
    Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc
    Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
    Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
    Understand, articulate and implement RS value-added resources
    Accountability for updating client information, in timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc)
    Provide peer review for others on team
    Requirements and Qualifications

    BA/BS preferred

    • 5+ years of health & welfare experience, meets majority of core practice competencybased skills
    Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
    Life, Accident and Health Insurance License required
    GBA or CEBS Certification a plus

    At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees.

    The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $65,000 - $90,000.

    The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.


    Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

    Learn more about working at Risk Strategies by visiting our careers page:

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