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    Employee Benefits Department Assistant - Los Angeles, United States - CalNonprofits Insurance Services

    CalNonprofits Insurance Services
    CalNonprofits Insurance Services Los Angeles, United States

    1 month ago

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    Description

    Job Description

    Job Description

    Responsible for assisting the customer service department in the support of employee benefit plans.


    Benefits

    Annual Base Salary Based on Experience

    Paid Time Off (PTO)

    Work from Home

    Health Insurance

    Dental Insurance

    Vision Insurance

    Life Insurance

    Disability Insurance

    Career Growth Opportunities

    Retirement Plan

    Mon-Fri Schedule

    401K


    Responsibilities
    • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and assist with addressing complaints.
    • Process applications and other paperwork - including review for accuracy and follow-up on missing information.
    • Compile, sort, and e-file documents, business transactions, and other activities.
    • Plan, prioritize and complete day-to-day workload utilizing agency procedures and systems
    • Understand COBRA rules and regulations and carrier participation requirements and has a working knowledge of ancillary products.
    • Contact carriers, physicians, group administrators and/or insured employees, as necessary, to resolve customer inquiries.
    • Maintain and update database systems.
    • Act as liaison between client and vendors.

    Requirements
    • Possession of a high school diploma or equivalent.
    • Minimum of one year of experience in clerical work and/or customer service.
    • Additional considerations given to those who have experience working or volunteering in nonprofit sector and/or administrative assistance experience and/or insurance.
    • Ability to obtain or current possession of a valid California Life/Health and Life Only licenses
    • Located in California, Nevada, Oregon or Colorado

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