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Manager, Conference Operations - Washington, United States - The National Association of Manufacturers (NAM)
Description
The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States, representing manufacturers in every industrial sector and in all 50 states.
National Association of Manufacturers
Job Description
Job Title:
Manager, Conference Operations
Division:
Finance & Administration
Department:
Conference Operations
Reports To:
Senior Director, Conference Operations
FLSA Status/Level:
Exempt; Professional
Position Overview:
The National Association of Manufacturers (NAM)
is seeking a
Manager
, Conference Operations
.
This person
is a key member of the
Conferences Operations
team.
T
he
position includes
managing
registration for assigned conferences and events, in addition to the
day-to-day operations of the remote meetings platform
,
supporting
program
stake holders and
the
Conference Operations team as directed.
This position will also have its own portfolio
of
conferences and
events as assigned by the
Director,
Conferences Operations.
They will be highly organized, adept at working in a fast-paced environment, have excellent communication and listening skills, and enjoy working in a highly collaborative environment.
External Meeting Services
(
9
0%)
Position is responsible for
r
egistration management for all
assigned conferences and events, including onsite registration management.
Create and manage assigned CVENT meeting websites.
Full logistical management for assigned conferences, and plant facility tours.
Management of on-site event logistics for assigned conferences and events.
Manage
M
obile App for assigned conferences and events.
Ensure high-quality event experiences for speakers and attendees by scheduling planning meetings, doing tech preparation with speakers, and managing the run-of-show in close coordination with program owners.
Manage site selection including venue research and contracting for assigned conferences and events.Process registration requests/changes for events.
Manage internal virtual webinar calendar and ensure no cross over or overlap.
Plan, produce, and manage assigned virtual events.
Serve as point person on the day of webinars to coordinate and support all internal and external participants.
Work with program owners to coordinate logistics, communication, and registration content for all virtual events.
Keep abreast of industry trends and technology and make recommendations for integrating new technologies that will lead to greater efficiency and delivery of services.
Manage shipment of materials to and from events.Some before and after office hours, weekends, and travel may be required (less than 25%)
Complete post event tasks including reconciliation of expenses, evaluation of vendor services and products, and preparing written evaluations and recommendations.
Research and contract event vendors as needed.Internal Conference Operations (10%)
Backup support for conferences and events held at the NAM Conference Center.
Management of vendors and temp staff as needed.
The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.
Supervisory Responsibilities:
Position may provide direction and guidance to temp or other staff assisting with
Conference and Office Operations.
We are looking for Team Players who meet the Following Criteria:
Bachelor's degree
or equivalent experience.
CVENT Experience is Required
Minimum of 2-3 years of meeting management
/planning
experience.
Proficient in Webinar Platforms, Zoom, and GoToMeetings.
Proficient in MS Office including Word, Outlook, and Excel.
Highly collaborative, with demonstrated success working across teams.
Ability to coordinate and communicate effectively with staff at all levels.
Ability to manage multiple projects with competing and changing priorities and deadlines.
Ability to work effectively in a fast-paced, quality and goal driven work environment.
Willingness to occasionally work nights and/or weekends
Must be willing to travel to assigned events if needed.
Ability to lift up to
3
0 lbs.
Position requires a cheerful and people-oriented disposition, with ability to interact with various levels of people in a courteous
,
friendly,
and helpful manner
.
Innovative and focused on solutions and problem-solving.
Position require
s a high degree of reliability and
punctual
ity.
Must be able to multi-task providing a high level of customer service
.
Must be flexible and able to handle changing priorities and additional, unplanned
tasks.
Strong team player
.
Self-starter mentality and the ability to work both independently and collaboratively.
A demonstrated commitment to excellence.
Ability to execute and exhibit good judgment.
An optimistic outlook and a flexible, innovative nature.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The National Association of Manufacturers is proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity.
We welcome and celebrate everyone's uniqueness here at the NAM.We provide equal opportunities to individuals regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the NAM, we believe in Second Chances The NAM is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.The NAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
If you need assistance or an accommodation due to a disability, you may contact us at.
The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States and one of the nation's most influential advocates for manufacturing.
We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, vacation and sick leave, complimentary on-site gym access and healthy snacks in the break room.
Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.Get involved. Make an impact. Join the NAM team.
The NAM is an equal opportunity employer.
Job Family
Conference and Office Operations
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