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    Stewarding Manager - New York, United States - Cipriani

    Cipriani
    Cipriani New York, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    POSITION: STEWARDING MANAGER

    FLSA DESIGNATION: EXEMPT

    REPORTS TO: HOTEL MANAGER

    SALARY RANGE: $60,000-$75,000 PER YEAR

    Job Description:

    At Casa Cipriani, the Stewarding Manager will be responsible for maintaining impeccable cleanliness and hygiene standards in our culinary and food service areas. This role requires a keen eye for detail, strong organizational skills, and the ability to lead a team effectively. We are seeking a dynamic and experienced Stewarding Manager to oversee and manage our stewarding department.

    Essential Functions and Responsibilities of the job include but are not limited to:
    • Supervise, train, and motivate the stewarding team to ensure optimal performance while fostering a positive and collaborative work environment, promoting teamwork and continuous improvement.
    • Monitor and track attendance, time-off requests, and overtime to ensure compliance with labor regulations.
    • Develop, manage, and optimize daily, weekly, and monthly schedules for the stewarding team, ensuring appropriate coverage and task allocation.
    • Create and implement efficient procedures for dishwashing, cleaning, and waste disposal.
    • Manage inventory of cleaning supplies and equipment, always ensuring adequate stock levels.
    • Coordinate with procurement to source and purchase stewarding supplies within budget constraints.
    • Conduct regular inspections to maintain high cleanliness and hygiene standards in all food service areas.
    • Adherence to DOH guidelines and continuous property maintenance is imperative, ensuring readiness for inspections at any moment.
    • Collaborate with kitchen and dining room staff to optimize workflow and facilitate seamless operations.
    • Communicate effectively with other department heads and management to address cross-functional issues.
    • Provide ongoing training to stewarding staff on proper cleaning techniques, equipment usage, and safety protocols.
    • Identify opportunities for skill development and career growth within the stewarding team.

    Qualifications:
    • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred.
    • Work experience: Proven experience as a Stewarding Manager or in a similar supervisory role within the hospitality industry, preferably in a restaurant or hotel setting.
    • Customer service skills: Proficiency in Spanish is essential to effectively communicate with a diverse team. Excellent communication and interpersonal skills, with the ability to collaborate with kitchen, dining, and other staff members.
    • Technical skills: Proficient in utilizing computer systems and software relevant to stewarding operations like Microsoft Office for efficient management of stewarding processes.
    • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial.
    • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary.
    • Leadership and teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential.
    • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected.
    • Have familiarity with inventory management and procurement processes.
    • Refined verbal and written communication skills.
    • Minimum 2 years of progressive experience in a hotel or a related field requirement.
    • Ability to work overnight, weekends, and holidays.
    • Ability to stand or walk for long periods of time.
    • Must be able to lift, push, and pull items up to 40 pounds.
    All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

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