- 401(k)
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
- Customer Onboarding
- Welcoming new customers and confirming install date.
- Confirming Scope of the work
- Customer Satisfaction
- Post Estimate Calls - Call every customer 24 hours after estimates are completed
- Gauge Satisfaction with the product 1-10
- Gauge Satisfaction with the rep 1-10
- Ask for Referrals/Reviews when appropriate
- Document all calls in CRM
- Post Estimate Calls - Call every customer 24 hours after estimates are completed
- Confirm approaching estimates to confirm & answer any preliminary questions.
- Additional Responsibilities:
- Answer Inbound Calls (less than 3 rings)
- Own inbound appointment setting script
- Own inbound service call script.
- Working Grassroots events
- Attend appropriate L10s and manage a personal scorecard.
- Assist other Customer Experience reps with their workload when appropriate
- Professional environment
- Training and coaching provided
- Lots of interaction with prospective customers, existing customers, staff, vendors, etc.
- Perfect for those who are organized and like structure
- Enjoys talking on the phone and coordinating appointments
- Advancement opportunities
-
Customer Service Representative
2 weeks ago
USA Insulation Litchfield, United StatesBenefits:401(k) · Dental insurance · Health insurance · Training & development · Vision insurance · Job Summary: · The Customers Experience Specialist is responsible for building relationships with clients, and supporting other departments as needed as well as help enhance the c ...
-
Account Services Representative
1 week ago
Leading Edge Credit Union Fulda, United StatesJob Description · Job DescriptionLeading Edge Credit Union, a growing financial institution in SW MN, is seeking to add a Full Time Account Service Representative to join our team in the Fulda, MN branch. Our hours are Monday – Friday because we understand the importance of havin ...
-
Account Services Representative
1 week ago
Leading Edge Credit Union Windom, United StatesJob Description · Job DescriptionLeading Edge Credit Union, a growing financial institution in SW MN, is seeking to add a Full Time Account Service Representative to join our team in the Windom, MN branch. Our hours are Monday – Friday because we understand the importance of havi ...
-
Account Services Representative
2 weeks ago
Leading Edge Credit Union Worthington, United StatesJob Description · Job DescriptionLeading Edge Credit Union, a growing financial institution in SW MN, is seeking to add a Full Time Account Service Representative to join our team in the Worthington, MN branch. Our hours are Monday – Friday because we understand the importance of ...
-
Patient Service Representative
6 days ago
Central Ohio Primary Care Worthington, United StatesCentral Ohio Primary Care Physicians is seeking a Patient Service Representative for our Worthington Family Physicians office in Worthington, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from ...
-
Customer Service Representative
1 day ago
Performance Foodservice Russell, United StatesCompany Description · Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, co ...
-
Client Service Representative
4 days ago
Farm Credit Worthington, United StatesAddThis Sharing Buttons Client Service Representative FULL_TIME Job Title Client Service Representative Organization 56187 US Location City Worthington Experience Level Entry Level Salary Range DOE Posted Date October 13, 2021 Closing Date December 13, 2021 Position Overview: Thi ...
-
Emergency Services Representative
6 days ago
Institute of Inspection , Cleaning and Restoration Certification Worthington, United StatesDo you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? · Join the Paul Davis Team · Emergency Services Representative · $55,000 - $65,0 ...
-
Patient Service Representative
2 weeks ago
Orthopedic Institute Pipestone, United States Part timeJob Description · Job DescriptionAre you organized, detail-oriented, and passionate about providing exceptional healthcare services? We are currently seeking a part time (24 hours per week) Patient Service Representative (Registrar) for our Pipestone MN clinic. In this position, ...
-
Customer Service Representative
5 hours ago
Performance Foodservice Russell, United States Full timeJob Description: · Monday - Friday, 8:00am - 5:00pm, with rotating 4-hour Sunday shifts. Must be onsite. · We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Pa ...
-
Customer Service Representative
2 weeks ago
ektello Ridgefield Park, United StatesVoice of the Customer(VOC) Admin · 6-month W2 ContractRidgefield Park, NJ**ONSITE$18-24/hr · Purpose Of Position · VOC Admin (Legal cases (Attorney General (AG)/Small Claims)) coordinates and assigns to relevant party to follow up for resolution · Working closely with Legal ...
-
customer service representative 1
2 weeks ago
Arizona Department of Administration Cottonwood, United StatesCUSTOMER SERVICE REPRESENTATIVE 1 & 3 · Job No: 526570 · Work Type: Full-time · Location: COTTONWOOD · Categories: Administrative Support/Customer Service · DEPT OF TRANSPORTATION · Driving the future of transportation with a diverse and innovative team · CUSTOMER SERVICE REPRE ...
-
Customer Service Representative- Float Position
3 weeks ago
First Independent Bank Ruthton, United StatesJob Description · Job DescriptionFirst Independent Bank is seeking a full-time Customer Service Representative (CSR). This is a floater position for our Russell, Ruthton, Tyler, & Balaton locations (may include other offices as needed.) You will move between offices to cover for ...
-
Emergency Services Representative
2 weeks ago
Paul Davis Company Owned Store Worthington, United States Full timeDo you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? · Join the Paul Davis Team · Emergency Services Representative · $55,000 - $65,00 ...
-
Helicopter Line Pilot
4 days ago
Geisinger Avoca, United StatesJob Title: Helicopter Line Pilot · Location: Avoca, Pennsylvania · Job Category: Transportation · Schedule: Rotation · Work Type: Full time · Department: Life Flight Pilot Team · Date Posted: 08/15/2023 · Job ID: R-50981 · Job Summary · Life Flight operates eight SPIFR EC145's a ...
-
Regional Manager
2 weeks ago
Lutheran Social Service of MN Litchfield, United StatesLutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we ...
-
Regional Manager
2 weeks ago
Lutheran Social Service of MN Litchfield, United StatesLutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we ...
-
Sales representative for the inside service
3 weeks ago
Sapphire Ventures Adrian, United StatesWhat can you expect? · You will be responsible for the strategic development and maintenance of long-term, trusting customer relationships · You will create proposals and conduct customer needs analyses · You will develop and optimize sales strategies and concepts to expand the c ...
-
Snap Fitness Cottonwood, United States Part timeJob Description: The position could include the occasional daily coverage for the manager. · Hours are somewhat flexible.... We would prefer m-f 3pm - 6pm but would be willing to adjust accordingly. · The position comes with a free all clubs membership with all the amenitiesThe ...
-
Aurora Innovations Bigelow, United StatesAs an acquisition manager for customer care (m/f/d), you are the key to our success in sales. You will be responsible for managing our industrial clients, contributing to the growth and development of our services. Take the opportunity to use your skills in a modern consulting co ...
Customer Service Representative - Litchfield, United States - USA Insulation of New England
1 month ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Job DescriptionBenefits:Job Summary:
The Customers Experience Specialist is responsible for building relationships with clients, and supporting other departments as needed as well as help enhance the customer WOW experience.
Duties/Responsibilities:
Required Skills/Abilities:
Display Company Core Values
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks.
Proficient with Microsoft Office Suite.
Benefits/Perks:
Education and Experience:
High school diploma or equivalent.
At least one years related experience preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.