- Sick leave
- Vacation with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Health and dental insurance
- Retirement plan
- Life insurance and long-term disability insurance
- Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
-
Snap Fitness Cottonwood, United States Part timeJob Description: The position could include the occasional daily coverage for the manager. · Hours are somewhat flexible.... We would prefer m-f 3pm - 6pm but would be willing to adjust accordingly. · The position comes with a free all clubs membership with all the amenitiesThe ...
-
Freight Forwarding Clerk
3 weeks ago
Skyline Enterprises Cottonwood, United StatesAbout the Company · At Cottonwood, we understand the love for vintage cars and the desire to bring them to your new home, even if it's on the other side of the Atlantic. That's why we offer reliable and personalized shipping services for your motorcycles, cars, and boats. Our exp ...
-
Media Advisor
2 days ago
Western News & Info Inc Cottonwood, United StatesJob Description · Job DescriptionDescription:Verde Valley Newspapers, located in the beautiful Cottonwood, Arizona area, is looking for a full-time sales-oriented Media Advisor to join our growing team. Work with local businesses to promote sales and increase market share by intr ...
-
Team Leader
4 weeks ago
Tractor Supply Cottonwood, United StatesOverall Job Summary · This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe ...
-
Funeral Sales Representative
8 hours ago
Precoa Cottonwood, United States· Position at Westcott Funeral Home - Cottonwood · Quality leads you can trust so you can earn what you want. · You're an ambitious professional who always strives to hit your goals. But, without qualified leads and community connections, are those goals even possible? · Imag ...
-
Personal Banker
1 week ago
Foothills Bank Cottonwood, United StatesAbout the Role: · Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 3 years in a row and ranked #1 this year Learn More About Our Recognitions · The work schedule is Monday through Friday, 37-40 hours per week ...
-
Personal Banker
2 weeks ago
Glacier Bancorp Cottonwood, United StatesAbout The Role · Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 3 years in a row and ranked #1 this year Learn More About Our Recognitions · The work schedule is Monday through Friday, 37-40 hours per week. ...
-
Territory Retail Lead
1 week ago
Anderson Merchandisers Cottonwood, United States Part timeWE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you · Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also li ...
-
Team Leader
3 weeks ago
Tractor Supply Cottonwood, United StatesOverall Job SummaryThis position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and ...
-
Interim Team Lead
3 weeks ago
Tractor Supply Cottonwood, United StatesTractor Supply Company · Interim Team Lead · Cottonwood , · Arizona · Apply Now · The Interim Team Leader assumes the responsibilities of a Team Leader on a temporary basis. The Interim Team Leader is responsible for assisting the Store Manager and Assistant Store Manager wi ...
-
Pediatrician - Cottonwood Clinic
2 weeks ago
Phoenix Children's Hospital Cottonwood, United StatesPosition Details · Department: PCP | Cottonwood · Category: Medical Staff/Physicians · Location: Cottonwood · Employee Type: Regular · Posting #: 824712 · Posted On: 3/19/2024 · Position Summary · Posting Note: Phoenix Children's Pediatrics (PCP) is thrilled to announce a rem ...
-
Speech and Language Assistant- SLP-A
2 weeks ago
Cottonwood-Oak Creek Elementary School District Cottonwood, United StatesSIGN ON BONUS FOR NEW COCSD EMPLOYEES OF $500 AFTER FIRST SUCCESSFUL EVALUATION · HOURS OF WORK: Full-Time; 10 months · APPLICATION DEADLINE: Open until filled · STARTING SALARY: Based on Experience and Qualifications · QUALIFICATIONS: Must be licensed by the Arizona Departmen ...
-
Occupational Therapist
2 weeks ago
Cottonwood-Oak Creek Elementary School District Cottonwood, United StatesSTART DATE: August 1, 2023 · HOURS OF WORK: Full-Time/week; 10 Months · APPLICATION DEADLINE: Open until filled · QUALIFICATIONS: Registration by the National Board on Certification of Occupational Therapy or Neuro-developmental Treatment. · Valid First Aid and CPR certificat ...
-
Veterinarian
4 weeks ago
National Veterinary Associates Cottonwood, United StatesJob Description · Job Description**Offering Paid Housing for the first year of employment** · Verde Veterinary Hospital in Cottonwood, AZ seeks a full-time Associate DVM to join our practice (up to $15,000 sign on/retention bonus) · Located just 1 hour from bustling Phoenix or Fl ...
-
Personal Banker
2 weeks ago
Foothills Bank Cottonwood, United StatesAbout the Role: · Join one of the best banks in Arizona. Foothills Bank has been on the list of Top Companies to Work for in Arizona for 3 years in a row and ranked #1 this year Learn More About Our Recognitions · The work schedule is Monday through Friday, 37-40 hours per week. ...
-
Secretary to The Principal
3 weeks ago
MINGUS UNION HIGH SCHOOL Cottonwood, United States**Position Job Title**: Secretary to the Principal · **Salary Classification**: Level G · **Position Supervision**: Principal · **General Statement of Position's Purpose**: To demonstrate a caring and understanding relationship with parents and students; to have a positive workin ...
-
Home Health Sales Executive
3 weeks ago
CenterWell Cottonwood, United States**Become a part of our caring community and help us put health first**: · As a **Healthcare Sales Executive**, you will: · - Call on physicians, hospitals, skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our ho ...
-
Animal Care Specialist
6 days ago
Verde Valley Humane Society Cottonwood, United StatesThe Animal Care Specialist is a key team member in ensuring the Shelter animals are well cared for in clean and wholesome environments. · **Essential Duties and Responsibilities**: · - Feed and water all animals as assigned, observing and reporting signs of illness, behavior chan ...
-
General Manager
1 week ago
Black Bear Diner Cottonwood, United States**Summary**: · The overall responsibility of a General Manager at Black Bear Diner is overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs and profitability. · **ESSENTIAL DUTIES AND RESPONSIBILITIES ...
-
Justice Court Clerk I
3 days ago
Yavapai County Cottonwood, United States**Role**: · Under close supervision, perform a variety of specialized legal clerical work of routine difficulty in support of the operations and services of the Justice Court. · **Major Duties, Responsibilities**: · - Performs customer service both in-person and telephonically. · ...
customer service representative 1 - Cottonwood, United States - Arizona Department of Administration
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
CUSTOMER SERVICE REPRESENTATIVE 1 & 3
Job No: 526570
Work Type: Full-time
Location: COTTONWOOD
Categories: Administrative Support/Customer Service
DEPT OF TRANSPORTATION
Driving the future of transportation with a diverse and innovative team
CUSTOMER SERVICE REPRESENTATIVE 1 & 3
Job Location:
Address: 525 S 12TH ST
City:
COTTONWOOD
Posting Details:
Salary:
$ $18.0807
Grade: 13
Job Summary:
This is a customer service position working with the public to provide motor vehicle services including licensing, titling, testing, and permits at a local MVD field office.
This position is also responsible for timeliness and accuracy of work products, security and validation of documents, and works in coordination with Arizona Revised Statutes and Department of Transportation policies and procedures.
Job Duties:
Learn to process credentials and title work which includes examining documents and applications for accuracy, validity, and security required to meet and ad adheres to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures.
Learn to answer customer questions and provide customer service for vehicle or credential records through system research, document review, and service history.
Learn to administer testing including operator knowledge and skills testing. Conduct level I vehicle inspections to include VIN validation. Capture customers' photos, signatures, and application information for credential eligibility/issuance.
Learn to determine, collect, and evaluate fees, and use general accounting procedures to balance accounts. Secure and protect all personal identity information (PII) and inventory.
Learn and participate in process improvement activities, including the use and application of the Arizona Management System. Identify potential gaps in processes recommending solutions to gain efficiencies, reduce cost, and increase customer service.
Answer customer questions and provide customer service for vehicle or credential records through system research, document review, and service history.
Administer testing including operator knowledge and skills testing. Conduct level I vehicle inspections to include VIN validation. Capture customers' photos, signatures, and application information for credential eligibility/issuance.
Determine, collect, and evaluate fees, and use general accounting procedures to balance accounts. Secure and protect all personal identity information (Pill and inventory.
Participate in process improvement .activities, including the use and application of the Arizona Management System. Identify potential gaps in processes recommending solutions to gain efficiencies, reduce cost, and increase customer service.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Knowledge of or the ability to learn ADOT MVD rules, regulations, processes, and procedures.
Knowledge of or the ability to execute customer service principles and best practices.
Skills in:
Skills in communication both verbal and written with a customer-centric focus.
Typing or keyboarding at a rate capable of keeping pace with expected productivity for CSR.
Ability to adapt and embrace a changing environment, processes, and procedures; to stand or sit for long periods and work outside when necessary; to excel in an office environment including operating a PC, proprietary MVD software, and other office equipment.
CSR - Entry level training position - ideal candidates will have some experience in customer service, payment processing, and data entry
CSR - 1-year previous MVD experience in T/R and DL with successful completion of training and adherence to performance standards
Pre-Employment Requirements:
Must have and maintain a valid Arizona driver's license.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply.
Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks.
The license must be current, unexpired, and neither revoked nor suspended.Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training.
An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) RAll newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Administration offers a comprehensive benefits package to include:
Retirement:
Mandatory participation in the Arizona Retirement System (ASRS) is required.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
ADOT is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.Advertised: 29 May 2024 US Mountain Standard Time
Applications close: 04 Jun 2024 US Mountain Standard Time