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Community Representative - Katy, United States - Brookfield Properties
Description
LocationKaty Prairie Lakeshore Lane, Elyson
Business
As part of Brookfield Asset Management — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere.
From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.
We redefine how home and life come together for over 60 years.At Brookfield Residential, a leading North American land developer and homebuilder within the Brookfield Properties family, we have had one goal in mind – to create the best places to call home.
From the development of award-winning vibrant communities to the building of well-designed homes and commercial properties, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.
Learn more ) .If you're ready to be a part of our team, we encourage you to apply.
Job Description
Your Team
Elyson, a master-planned community in Katy, TX, is looking for an enthusiastic part-time Community Representative to join our team.
The position will share the vision and story of our expanding new home community to customers visiting our welcome center.
Your Key Deliverables
Guide the Welcome Center guest experience in person and online in Drift, a live-chat feature on , to ensure the consumers' wants and needs are met or exceeded.
Assist in checking website content weekly to ensure all content on is accurate and current, including community events, blogs, photography, school information, community and area information, builder information, Homefinder, website links, etc.
Open, maintain and close the Welcome Center according to procedure.
Understand and support the execution of community brand at all touch points—the Welcome Center, at model homes, at amenities and throughout the community.
Perform administrative functions such as preparing special projects, presentations, emails and assisting the Marketing Manager.
Place supply orders and maintain an inventory of supplies and gifts.
Assist and participate in on and offsite community events, grand openings, and other special promotions as needed.
Responsibilities may include, but are not limited to:
helping with vendor organization, ordering and preparing give-away items, overseeing guest registration, taking photographs, cleanup, etc.
Support the real estate agent outreach program by contacting agents to inform them about Elyson and our agent program. Assist and participate in agent events when needed on and off site.
Must Haves
Position is part-time and most shifts will be on WEEKENDS (Sat from 9:30-6p and/or Sun from 11:30-6p).
Ability to work weekends plus some weekdays and holidays (when needed) for an average of 15 hrs/week.
Warm and welcoming, good energy level, and excellent customer service skills.
Superior oral and written communication skills are necessary.
Detail oriented person with the ability to easily multi-task and work independently.
Working knowledge of Windows, Microsoft Office Suite, Internet-based applications, and CRM experience helpful, as is the ability to learn new software.
1-2 years' customer service experience in high-end resort, real estate or retail environment delivering exceptional customer service.
Marketing/Sales background is a plus.
Your Opportunity
We are proud to offer our employees what they value most:
Competitive compensation
Career development programs
Charitable donation matching
Paid Volunteer Hours
Wellness and mental health resources
Pet insurance offering
A culture based on our values of Passion, Integrity and Community
#LI-BG2
#BPDG
Brookfield Properties participates in the E-Verify process (https://www.e-) to confirm the eligibility of candidates to work in the United States.
At Brookfield Properties, our success starts with our people. People like you.
We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe.
It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal:to ensure our buildings don't simply meet the needs of our tenants, residents, and communities — but exceed them, every day.
