- Competitive pay - Plus incentive opportunities
- Full benefits package that starts day one - Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
- PTO and Paid Holidays
- Training and mentoring - Learn from our experts in the industry
- Advancement opportunities
- Communicates job expectations, plans, monitors, and appraises job results.
- Prioritize repairs and have quick decision-making skills.
- Work with staff to reduce customer down time.
- Develop a culture of safety that meets or exceeds the company's high standards.
- Recruit and train high-quality technicians.
- Maintain a high standard of quality customer repairs and customer service.
- Initiates, coordinates, monitors and enforces systems, policies and procedures.
- Resolves personnel and service problems by analyzing data, investigating issues, identifying solutions, and recommending action.
- Initiates and fosters a spirit of cooperation and team work within and between departments.
- Answering questions and responding to requests by internal and external customers.
- Maintains safe, clean and organized work environment(s) by educating and directing personnel on the use of all control points, equipment and resources.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
- Facilitates mentor training for individuals that will be responsible to help train new employees.
- Must develop thorough knowledge of the Company's operating standards, policies, directives, and safety instructions pertaining to the assignment.
- Assist with monitoring technician WIP reports and ensure limited hours remain for EOM.
- Other duties as assigned by supervisor.
- A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
- Management of team goals including: attitude; diligence; contributions; and willingness & ability to learn new skills and information.
- Growth of existing customer services utilized.
- Driving key business initiatives as the customer needs change.
- Other key metrics prescribed by Miner Corp leadership, resulting in positive customer and Company impact.
- Experience managing service personnel.
- Strong management skills.
- Excellent interpersonal skills and a collaborative management style.
- Excellent verbal, analytical, organizational, writing and presentation skills.
- Proven ability to thrive in a fast paced, technology driven service environment.
- Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
- Extensive skills in Microsoft Office Products.
- Exceptional organizational skills.
- Must be results-oriented and demonstrate the ability to work independently and in a team environment as well as to lead and/or participate in cross-functional teams.
- Possess innovative leadership, communication, delivery, consultative, partnership, and team building skills.
- High School Diploma or GED required; Associates degree or higher, preferred.
- The selected candidate will be required to pass a criminal history background check.
-
Operations Manager
2 weeks ago
PALFINGER Cerritos, United StatesThe PALFINGER values of People, Entrepreneurship, Respect and Learning are more than words. We strive daily to create and support an atmosphere of collaboration, transparency, empowerment and customer focus so our greatest assets, our people, can harness their passion, drive and ...
-
Branch Operations Manager
3 weeks ago
Tektree Santa Fe Springs, United States**Responsibilities**:The **Branch Operations Manager** is responsible for directing all aspects of distribution, customer service, inventory control, and administration while overseeing office and warehouse operations of a high volume, fast paced complete packaging solutions prov ...
-
General / Operations Manager
2 weeks ago
Precision Tube Bending Santa Fe Springs, United StatesAerospace Metal Fabrication Job Shop is looking for a **General Operations Manager** who will report to the CEO and be responsible for day to day operations. · The position will work directly with the CEO to develop and lead a management team in a significant, high mix Aerospace ...
-
Warehouse Operations Manager
3 weeks ago
Capstone Logistics LLC Santa Fe Springs, United StatesSanta Fe Springs, CA · $70000 / Annually · Shift: Monday-Friday 5:00 PM-2:30 AM · People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. ...
-
Operations Manager
1 week ago
El Super Bell Gardens, United StatesThe Operations Manager ensures the flow of product in and out of the warehouse supports the business and operational needs in accordance with the companys standard operating procedures. The Operations Manager will assist the Assistant Store Director in the proper operation of all ...
-
Operations Manager
1 week ago
The Travel Corporation (TTC) Cypress, United States: · **ABOUT US** · We are driven by service through PASSION, PEOPLE & PURPOSE. A Family of Brands making travel matter for over 100 years. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positi ...
-
Operations Manager
3 days ago
Future Metals LLC Cypress, United StatesFuture Metals LLC · Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting ...
-
Operations Manager
2 days ago
At Home Cypress, United States**Operations Manager** · **Our Vision**:To be the Leading Home Décor Retailer · **Our Mission**:Enable everyone to affordably make their house a home. · **Job Summary**: · The Operations Manager (OM) position is accountable for all operational aspects of the business at the store ...
-
Operations Manager
1 week ago
Bandai Namco Toys & Collectibles America Inc. Rancho Dominguez, United StatesThis position is responsible for Handling all Operations department duties as well as all the shipping orders sent by order management.** · **MANAGEMENT** · - Manages, maintains and handles inquiries from customers; Coordinates with Operations Team to ensure high levels of produc ...
-
Operations Manager
2 weeks ago
Alliance Laundry System South Gate, United StatesOverview: · - The Operations Manager is responsible for managing the daily activities of the organization's operations functions. The Operations Manager should be focused on administering recurring or daily functions or processes necessary for business execution and identifies op ...
-
Operations Manager Ii
3 days ago
DHL Buena Park, United StatesSalary Range: $66,560-$104,000 · **Operations Manager II** · Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable d ...
-
Site Operations Manager
5 days ago
StateServ Medical Orange Park, United States**Job description** · StateServ provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched ex ...
-
Fleet - Operations Manager
1 week ago
Maverick Linehaul, Inc Cypress, United StatesTexas based FedEx contractor looking for a career minded individual. We are looking for an individual that is comfortable managing a small fleet of trucks. This includes daily inspections and light repairs to ensure vehicle health. This position will also be responsible for manag ...
-
Parts Operations Manager
3 weeks ago
Inland Kenworth Montebello, United States**DRIVE YOUR CAREER WITH INLAND** · Inland Kenworth is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities th ...
-
Healthcare Operations Manager
3 weeks ago
DAVITA Lynwood, United States10211 Long Beach Blvd, Lynwood, California, , United States of America · As a Healthcare Operations Manager (Facility Administrator) at DaVita, you'll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. · DaVita has ...
-
Regional Operations Manager
1 week ago
Intela Services Compton, United States**I*ntela Services is seeking an experienced **Regional Operations Manager* who is eager to lead and enhance our operational capabilities with confidence and precision. This pivotal role offers the opportunity to significantly influence the future direction of our company. · **HO ...
-
Dental Operations Manager
2 weeks ago
Creative Dental Partners La Habra, United StatesOperations Manager · **Duties**: · - Supervise and manage day-to-day operations of the company · - Develop and implement strategies to improve operational efficiency and productivity · - Identify and implement process improvement initiatives · - Oversee business development activ ...
-
Firework Stand Manager/operator
2 weeks ago
Reese Fireworks, LLC Cypress, United StatesReese Fireworks LLC is hiring for this upcoming season...Opening Day is June 24 & will run through July 5 · If you are interested in making $$$ while having fun with the public, give us at · You must have access to a small camper to stay in at the location. · Basically, camping ...
-
Operations Manager
3 weeks ago
International Transportation Service, LLC. Long Beach, United States***: · Reporting to the Director of Operations, the **Operations Manager (OM)** will be responsible for ensuring safe and efficient operations for vessel, rail, yard and gate departments. The OM is responsible for providing strategic direction and day-to-day operations of the ter ...
-
Operations Manager
3 weeks ago
Hertz Long Beach, United States**Wage**: $67,000 · The **Operations Manager** helps to provide overall leadership to non-exempt airport employees. This includes responsibility for overall operating performance, customer satisfaction, positing employee culture, safety, and service, budget, and vendor relations. ...
Operations Manager - Norwalk, United States - Miner, LTD
Description
Job Description
Job DescriptionDescription:The Company
Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing faster systems repairs and delivering expertly executed scheduled maintenance. For more than 20 years, Miner has consistently delivered professional emergency maintenance service, equipment analysis and proactive preventative maintenance solutions to companies throughout North America. Miner solutions leave their customers more time to focus on their core business – not on the business of maintenance and materials management.
Benefits
At Miner we believe that OUR PEOPLE are what make us great and help us deliver exceptional customer service We offer industry leading Benefits to include:
Link to benefits overview: Benefits
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Job Summary
The Operations Manager will be responsible for managing all aspects of operations and service delivery and the overall financial performance of the self-perform service branch across the assigned territory.
Key Job Responsibilities
Key Performance Measurements
*This job description is subject to change at any time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including warehouses, distribution centers, manufacturing plants, refineries and hospital settings. Employees may work with co-workers' side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.
Miner Ltd. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.