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    Business Analyst, Business Systems - Boston, United States - SimpliSafe

    SimpliSafe
    SimpliSafe Boston, United States

    3 weeks ago

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    Description

    What You'll Do

    Are you fascinated with aligning business processes and technology? Do you love process improvement and automation? Are you excited about joining a fast-growing PE-backed company to help create best-in-classorder to cash and record to report processes that impact internal teams? Do you love cross-functional collaboration?

    If the above sounds like you, we'd love to hear from you

    The Business Analyst, Business Systems reports to theDirector of Financial Systems and fills a key role on the Financial Systems team at SimpliSafe. You will partner cross-functionally to help design, document, and implement solutions that align business processes with technology. You will be responsible for acting as a liaison between the business community and technical community for the discovery and translation of business needs. You will also discover and document business/functional requirements, as well as serve as SME to technical and QA teams to develop their understanding of project functional requirements.

    Primary responsibilities include:

  • Works with the business community to understand their needs and translate them into process flows, detailed business requirements, functional design specifications, and user manuals
  • Prepares with on/offshore technical team, technical design specifications, to include layout/design, process flow charts, functionality documents, database requirements documentation and/or general documentation
  • Works with on/offshore technical staff during development stage to answer questions, provide guidance for business logic and ensure project understanding
  • Documents and diagrams the business' current and proposed processes
  • Proposes efficient, effective and practical solutions to business problems
  • Ensures that proposed processes, products, and/or services effectively integrate with or replace existing processes, products, and/or services to achieve an improved result
  • Develop and execute test plans, ensuring the successful integration and functionality of new systems or enhancements
  • Provide training to end-users on new systems or processes, ensuring a smooth transition and adoption.
  • Adheres to team standards regarding the Project Delivery Process
  • Works with the Product Owner to establish reasonable milestones and manage time effectively

    • What You'll Bring

  • Bachelor's degree in Business Administration, Information Systems, or related field.
  • Minimum of 2 years of experience in business analysis, focus on business systems or Accounting/Finance a plus
  • Proven experience in requirements gathering and process analysis
  • Strong analytical and problem-solving skills, with attention to detail
  • Excellent communication and interpersonal skills, with the ability to engage and collaborate with diverse stakeholders.
  • Familiarity with ERP systems, billing systems, and other business applications. Zuora experience is preferred.
  • SQL skills and Tableau experience is a plus.
  • Knowledge of system development life cycle (SDLC) and agile methodologies.
  • Proven ability working independently with minimal guidance
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Familiarity with industry-standard tools (e.g., Jira, Confluence) is a plus.

    • What Values You'll Share

  • Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
  • Aim High - Always challenging ourselves and others to raise the bar.
  • No Ego - Maintaining a "no job too small" attitude, and an open, inclusive and humble style.
  • One Team - Taking a highly collaborative approach to achieving success.
  • Lift As We Climb - Investing in developing others and helping others around us succeed.
  • Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.
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