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    Food and Beverage Manager - San Francisco, United States - Ambassador Theatre Group

    Ambassador Theatre Group
    Ambassador Theatre Group San Francisco, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    POSITION: FOOD AND BEVERAGE MANAGER (Bar Focused)

    LOCATION: San Francisco, CA

    HOURS: FT, must be able to work a flexible schedule, including weekends and holidays, when needed. Due to the cyclical nature of the theatre & hospitality industry, managers may be required to work varying schedules to reflect the business needs of the three the Venues.

    COMPENSATION: $65,000-75,0000, based on experience

    ABOUT THE POSITION

    Reports to Area F&B Director. BroadwaySF is looking for a motivated and creative beverage manager to oversee and optimize all aspects of our beverage operations. As the manager, you will ensure exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceed customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency. Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standard.

    PEOPLE, PLACES, and THINGS

    • hosting live performances ranging from musicals to speaking engagements for (3) theatres.
    • Support all F&B hiring and training procedures.
    • Support human resource activities
      1. Promote inter-company business best practices.
      2. Daily communication with the Area F&B Director.
      3. Conduct training programs on the required job functions with criteria expected and department orientation with new hires.
      4. Conduct ongoing training with existing associates, following SOP manual.
    • Promote guest satisfaction through the operation.
    • Promote creativity and innovation with the staff
    • Support business strategies aligned with ATG North America's mission, vision, and values.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Gain and maintain familiarity with all Venue services/features and local attractions/activities to respond to guest inquiries accurately.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Assist food & beverage associates with their job functions to ensure exceptional service to guests.
    • Performs related duties as required.
    • Continuous evaluation and improvement of the operations.
    • To be an integral part of the development of future projects in the company.

    EXPERIENCE and SKILLS

    • Must have at least 3 years of progressive combined experience in a Venue food and beverage department or in free-standing restaurants
    • Must be able to handle basic office equipment and be computer proficient.
    • Must be able to speak, read and write English fluently
    • Must have effective organization, guest relations, and oral and written communication skills.
    • Must have ability to obtain ServSafe certification.
    • Must have RBS certification or ability to obtain.
    • Minimum of 21 years of age to serve alcoholic beverages.

    COMPETENCIES

    • Perform job functions with attention to detail, speed and accuracy.
    • Prioritize and organize.
    • Must be able to work in a fast-paced environment.
    • Be a clear thinker, remain calm and resolving problems using good judgement.
    • Follow directions thoroughly.
    • Must be customer service oriented and have excellent hospitality skills.
    • Work cohesively with co-workers as part of a team.
    • Work with minimal supervision.
    • Ability to suggestively sell.
    • Performs all duties in a timely and professional manner.
    • Reports to work as scheduled in accordance with the Venue's personal appearance standards.
    • Is polite, friendly, and helpful to guests, management, and fellow employees.

    BENEFITS

    • 401k, competitive healthcare, paid holidays

    ABOUT ATG

    Nothing beats the energy and excitement of a great live performance. That's why our mission is to bring the very best in music, theater, comedy, and more, to the largest possible number of people. Since 1992, we've grown to be a world leader in live entertainment. 10 million people a year attend live performances at one of our 50 iconic venues across North America, the United Kingdom and Germany. That number keeps growing. We partner with the world's top creative talent and present critically acclaimed productions which have won more than 80 Tony and Olivier Awards over the years. We also operate some of the world's most popular theatre ticketing sites, with 11 million and counting customers getting their tickets directly from us.

    People are at the heart of our success. Our core values - Passionate, Smart, Collaborative and Ambitious – are about our people. Thousands of people work for ATG worldwide and it's their passion and commitment that allows us to create great live entertainment experiences.

    Learn more about ATG, visit

    ATG'S INCLUSION, DIVERSITY, EQUITY, & ACCESS MISSION STATEMENT

    Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG, we provide a stage for everyone.

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