Resident Services Coordinator - Troy, United States - Wingate Management Company
Description
Resident Service Coordinator Job Description:
- Welcome new residents (and establish contact with existing residents) and explain to them the resident services program, its offerings, and the RSC role in providing information and support in assisting residents interested in accessing local service resources.
- Help set a tone of inclusion and non-discrimination in the resident community.
- Identify, assess, select, develop and maintain referral partnership relationships with local service resource agencies that effectively assist residents to achieve their opportunities and objectives in life.
- Provide supportive linkages between residents and referral agency staff when residents or agencies request assistance. Document these efforts.
- Refer lease violations to the Property Manager and work with the property
- Establish resident services program targets. Consistently track and measure program target progress. Regularly report program outcomes to both internal and external stakeholders. Analyze and utilize outcomes data as the basis for continuous program improvement.
- Identify and assess individual needs when appropriate; inform the resident of available resources and provide support in accessing services
- Help to facilitate resident meetings and community-organizing and social activities if desired by residents.
- Develop supportive professional relationships with residents that help them enhance the quality of their lives, empower them to develop life goals and encourage them in taking the steps to achieve self-sufficiency.
- When requested, work with property management in mediating conflicts between residents. Document these efforts.
- Insure effective communication with residents, by newsletter, flyer, bulletin board etc., making sure that communication is inclusive of residents whose primary language isn't English and who, as a result, have limited English proficiency, and people with visual and cognitive impairments.
- Complete other housing and resident related assignments as directed by the supervisor.
Note:
A background check will be performed only after an Offer Letter has been sent to the applicant.
Pay:
$ $27.00 per hour
Expected hours: 40 per week
Pay:
$ $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Troy, NY (required)
Ability to Relocate:
- Troy, NY: Relocate before starting work (required)
Work Location:
In person
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