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    General Manager - Nashville, United States - TeamLogic IT

    TeamLogic IT
    TeamLogic IT Nashville, United States

    3 weeks ago

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    Description
    Position Overview
    The General Manager's role is to run the day-to-day operations of the TeamLogic IT business.

    It is his or her responsibility to manage and implement the business plan that was developed for the TeamLogic IT business.

    He or she should make recommendations to the TeamLogic IT business owner of recommended changes to the business plan as well as significant variances that may occur.

    As a new business owner, the franchisee very often performs this role initially.

    Primary functions include:
    Promote a sales culture within the business to build profitable revenue growth
    Serve as the primary point of contact for the TeamLogic IT business in the market area; attend business functions to uncover new opportunities and investigate business development and strategic partnerships within the business community
    Position TeamLogic IT as the premier IT services provider in the market
    Prepare for future growth through hiring and developing skilled technicians
    Provide leadership to achieve or exceed budgeted sales, payroll, and expense goals
    Ensure all customers receive exemplary customer service and receive a positive experience
    Serve as a role model for building relationships with customers
    Accountable for all aspects of the business, including financial management
    Business (vendors & suppliers) relationship management
    Technician scheduling

    Essential duties and responsibilities:
    Motivate and inspire team to anticipate and exceed clients' service needs
    Review business goals and objectives with business owner, discuss and monitor action plans to ensure goals are met and/or exceeded
    Review and monitor budget and expenses to ensure all financial goals are met
    Conduct regularly scheduled one-on-one meetings with staff, assessing strengths and developmental needs

    Skills, knowledge and experience:
    Five+ years management experience, preferably in IT management with emphasis on customer service and staff development
    Ability to think through complex IT issues and allocate time to execute multiple tasks and changing priorities
    Effective communication, organization, and leadership skills
    Experience in developing and delivering proposals for clients and prospects
    Ability to motivate and influence others through actions and examples
    Ability to identify top IT talent, create teams, and train/develop/retain great people
    Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation

    #J-18808-Ljbffr
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