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    Service Associate - Phoenix, United States - Paychex

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    Description
    Overview Under a significant level of guidance and direction, provides customer service for one Paychex product.

    Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

    Responsibilities Delivers quality service to Paychex clients via inbound calls, email, chat, and other avenues Develops and maintains a basic working knowledge of a single Paychex product Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS Performs data input, maintaining strong prioritization and organization Documents all interactions Qualifications Associate's Degree - Preferred

  • Paychex

    Service Associate

    3 weeks ago


    Paychex Phoenix, United States

    Overview: · Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance w ...


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