Best professionals offering customer service services in Cary

Customer Service in Cary, Township of Cary, Wake

Description

Customer service professionals provide support to clients by answering questions, resolving issues, and improving overall customer experience. To perform this service, one needs to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Professional Requirements

To become a successful customer service professional, one should have a high school diploma or equivalent, and relevant work experience in a customer-facing role. Industry certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP) are also highly valued.

Accreditation and Certification

Recommended accreditations and certifications for customer service professionals include:

• Certified Customer Service Representative (CCSR)
• Certified Customer Experience Professional (CCEP)

Choosing a Customer Service Provider

When choosing a customer service provider, consider the following factors:

• Experience in the industry
• Positive reviews and ratings
• Clear communication and problem-solving skills

Questions to Ask Before Hiring

Before hiring a customer service professional, ask the following questions:

• What experience do you have in customer-facing roles?
• How would you handle a difficult customer?
• What certifications or accreditations do you hold?

References

For more information on customer service, refer to the following resources:

• Customer Service Institute
• National Customer Service Association

Average Prices

The average hourly rate for customer service professionals in Cary, Township of Cary, Wake is between $15 and $30. However, rates may vary depending on experience and industry standards.

Requesting a Quote

To request a quote for customer service, simply describe your project requirements and budget constraints to the professional, and they will provide you with a customized quote based on your needs.

Fees for Customer Service freelancers

The average daily fee for the experienced freelancers is $150.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service in Raleigh is $200 while in Charlotte is $180 or in Greensboro is $160.