Best professionals offering customer service services in Baltimore
Get free quotes from professionals.
jessica tour
Barista, cashier, customer service
Retail
6 years in customer service/ cashiering, 1 year barista experience
Jacqueline Nelson
Office Administrator
Administrative
Typing, Bookkeeping, Retail
Alicia Oxner, VA
Virtual Assistant | Online Concierge
Customer Service / Support
Meet your small business needs at home!
Anaika Navel Escarre De La Cruz
Assistant/community manager
Administrative
Profile · Organized, proactive, and service-oriented professional with experience in customer service, administrative support, and virtual assistance. ...
Dominic Messuri
Customer Service / Support and Help Desk
Administrative
Customer Service / Support and Help Desk, Healthcare, Call Center
Tyreke Gardner
Freelance Dispatcher & Logistics Coordinator
Transportation / Logistics
I provide remote dispatching, administrative support, and logistics coordination for transportation companies. With 7+ years of experience, my service ...
Ashley Robinson
Virtual assistant
Tourism / Travel / Hospitality
I love travel, food, and fashion. Life is to be enjoyed and I want to help others enjoy their lives
Habibullah Karimi
Customer Service
Education / Training
Greeted guests, and responded to guest inquiries, and issues in a timely, personable, and efficient manner to resolve guest concerns.
LaCarré Murphy
Administrative & Client Support Specialist
Administrative
I am an experienced administrative and customer service professional with a strong background supporting fast-paced offices in healthcare, higher educ ...
Abiola Bashorun
Customer advisor
Customer Service / Support
I am a freelance Customer Service and Complaints Manager with a strong service orientation, specializing in customer experience management, issue reso ...
Customer Service in Baltimore
What is Customer Service?
Customer service is a critical function in any business that involves interacting with customers to provide them with information, support, and solutions to their queries and concerns.
Customer service representatives are responsible for handling customer inquiries, resolving issues, and providing general information about products and services.
Professional Requirements
To provide excellent customer service, professionals must possess a combination of skills, including communication, problem-solving, and time management.
They must be able to listen actively, understand customer needs, and respond accordingly.
Recommended Accreditations and Certifications
Industry professionals can benefit from obtaining certifications such as Certified Customer Service Representative (CCSR) or Certified Service Industry Executive (CSIE).
These certifications demonstrate expertise and commitment to customer service and can enhance career prospects.
Choosing the Best Service Provider
When selecting a customer service provider, clients should look for professionals with excellent communication skills, a positive attitude, and a proven track record of delivering results.
They should also ask questions such as:
- What experience do you have in customer service?
- How would you handle a difficult customer?
- What is your approach to resolving customer complaints?
Useful References
For more information on customer service, clients can refer to resources such as the International Customer Service Institute or the Customer Service Institute of America.
Prices for Customer Service in Baltimore
The cost of customer service in Baltimore varies depending on the provider and the level of service required.
On average, clients can expect to pay between $25 and $50 per hour for basic customer service support.
For more advanced services, such as account management or sales support, prices can range from $50 to $100 per hour.
Requesting a Quote
When requesting a quote for customer service through a platform, clients should provide detailed information about their needs and requirements.
This will enable the provider to offer a tailored quote that meets their specific needs.
Fees for Customer Service freelancers
The average daily fee for the experienced freelancers is $150.
The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service in Baltimore is $120 while in New York is $180 or in Washington is $160.
customer service service requests near Baltimore
- Direct apply
I am seeking a remote customer service position. I can begin immediately. If you are looking for a dedicated and reliable customer service representative, I am here to help. I have experience in handling customer inquiries, resolving issues, and providing excellent support. My go ...
customer service jobs near Baltimore
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Customer Service Representative
2 weeks ago
Opus Silver SpringWe are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. · Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emissi ...
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Customer Service Representative
1 day ago
nTech Workforce Baltimore, MDA Senior Customer Service Representative is responsible for providing advanced customer service and support to customers of a company. · ...
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Customer Service Manager
1 week ago
MV Transportation Baltimore, Maryland, United StatesIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. · MV Transportation is seeking a Customer Service Manager to ensure that all passenger complaints are investigated and reso ...