- Provide excellent customer service to internal and external clients.
- Handle inbound/outbound phone calls, providing accurate answers to queries and concerns.
- De-escalate situations involving dissatisfied customers, offering assistance and support.
- Provide administrative and clerical support including mailing, scanning, faxing, and data entry tasks.
- Process forms and documents in relevant systems
- Support accounts receivable efforts by auditing service authorizations for accuracy and facilitating corrections from MCO representatives.
- Communicate effectively.
- Comply with applicable legal requirements, standards, and policies, and procedures.
- Maintain the necessary skills and knowledge to coordinate workflow.
- Exhibit an intermediate level of computer efficiency.
- Demonstrate effective problem-solving and decision-making skills.
- Participate in professional development and training activities.
- Bi-lingual preferred in various locations
- Other duties as assigned
- High School Diploma or GED preferred
- Previous office experience preferred
- Combination of education and experience
- Be able to successfully pass a background screening
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IT Administrative Coordinator
3 weeks ago
Taurean Consulting Group, Inc Las Vegas, United StatesTaurean Consulting Group is a 100% Woman-Owned IT Staffing and Project Solutions company built on deep relationships. With over 25 years of experience in Technology Staffing, we match candidates to the culture of an organization as well as required skill sets. · Our client is loo ...
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Clinical Administrative Coordinator
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UnitedHealth Group Las Vegas, United StatesManage the intake of members or the admission/discharge information post notification. Work with hospitals, clinics, facilities and the clinical team to manage request for services from members and/or providers. Manage the referrals process, processi Health, Clinical, Administrat ...
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Clinical Administrative Coordinator
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Administrative Program Coordinator III
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Cleveland Clinic Las Vegas, United StatesJoin the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with ...
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Executive Personal Assistant
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Terrible's Las Vegas, United StatesTerrible's, recognized for our commitment to innovation and excellence, is seeking an experienced Executive Personal Assistant to contribute to our company's success. As a vital support to our executive team, the ideal candidate will play a key role in maintaining high standards ...
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Marketing Transaction Associate
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Newmark Las Vegas, United StatesUnder general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Responsible for servicing current and new accounts by coordinating and monitoring various transaction activities and will work with i ...
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Clinical Research Coordinator
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Insight Global Las Vegas, United StatesMust-haves · -Willing to be onsite 100% of the time. · -At least 3-5 years of experience as a Clinical Research Coordinator in the clinical trail space · -Experience working on decentralized/ hybrid clinical trails · -Experience overseeing multiple clinical trials concurrentl ...
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Coordinator III Project Manager
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Clark County School District Las Vegas, United StatesCoordinator III, Project Manager · Position Details · Job Code: U7402 · Reference Code: A514 · Division/Unit: Facilities Services · Classification: Professional-Technical · Terms of Employment: Step 40 of the Unified Administrative Salary Schedule, 12 Months · FLSA STATUS: EXEMPT ...
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Executive Assistant
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1st Team Las Vegas, United StatesCompany Description · 1st Team is an organization dedicated to providing comprehensive services to veterans in various life situations. They offer transitional housing facilities with supportive resources, mentorship programs, and personalized job placement services to help trans ...
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Executive Assistant
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Culinary Academy of Las Vegas Las Vegas, United StatesThe responsibility of the Executive Assistant is to perform a broad range of varied, complex, and confidential administrative tasks to support the CEO, CALV Trustees, and other senior leadership members as assigned. The Executive Assistant will provide high-level administrative s ...
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Facility Maintenance Supervisor
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Tuscany Suites and Casino Las Vegas, United StatesWe are looking for a Facilities Maintenance Manager for multi-units that will oversee the maintenance and safety of the facility, equipment and oversee daily administrative operations. · ESSENTIAL DUTIES & RESPONSIBILITIES · Responsible for the safety of the property and maintai ...
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Assistant Office Manager
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APEX MEDICAL LLC Las Vegas, United StatesApex Medical Center is currently seeking an Assistant Office Manager to join our team in Las Vegas, NV 89106. · Who We Are: · Apex Medical Center is a comprehensive practice and offers services beyond pain management. Patients from the greater Las Vegas area turn to the Apex Medi ...
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Sales Operations Manager
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LV Search Partners Las Vegas, United StatesOur client specializes in the development and provision of casino games, recognized for their commitment to delivering premium gaming solutions alongside unmatched technical support services. · About the Role · This position requires a collaborative personality and effective tea ...
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Training & Development Coordinator
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Terrible's Las Vegas, United StatesWe're committed to bringing passion and customer focus to the business. · The Training and Development Coordinator at Terrible's plays a crucial role in supporting the growth and development of our workforce. This position is responsible for assisting in facilitating new hire ori ...
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Human Resources Coordinator
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sbe Lifestyle Hospitality Las Vegas, United Statessbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in "lifestyle hospitality," we redefine the hospitality experience through innovation and collaboration. We ELEVATE THE EXTRAORDINARY. · A pioneering icon in ...
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Executive Desktop Support Technician
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Investment Banking Analyst
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Medical Director
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IHC Health Services, Inc. Las Vegas, United StatesJob Description: The Medical Director of the Nevada Pediatric Clinically Integrated Network (CIN) provides the clinical leadership for the pediatric CIN with focus on quality performance and optimizing health outcomes for the children of Nevada. · Scope: This position reports dir ...
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Physical Therapist
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Smith Therapy Partners Las Vegas, United States$80,000-$90,000 · Smith Therapy Partners has been the premier provider for outpatient orthopedics serving Las Vegas, Henderson, and surrounding communities for over 20 years. We are known for providing the highest quality care for our patients and our team of highly skilled physi ...
Administrative Coordinator - Las Vegas, United States - Consumer Direct Care Network
Description
JOB SUMMARY
The Administrative Coordinator I coordinates administrative duties in compliance with Federal/State Regulations and Managed Care Organization (MCO) program rules. Responsible for handling customer service, including all inbound and outbound phone calls, emails, messages, and/or chats. Coordinate and manage daily intake and referral processes to ensure positive business growth and development. Coordinate authorization processes and meet general customer service objectives to ensure positive business growth and development. Handle specialized tasks and/or projects as assigned. Responsible to behave in a manner that will promote cohesiveness to the office environment, as well as support day-to-day operations, and client advocacy.
JOB DUTIES
QUALIFICATIONS
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
