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Group Sales Coordinator - Miami, United States - Unique Vacations
Description
DO WHAT YOU LOVE
Unique Vacations, Inc.
- an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts - is seeking a forward-thinking Group Sales Coordinator to join its remarkable Miami-based, in-house team.
WHO ARE WE?Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts.
We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.
You can learn more about the brands we represent by visiting andWe are ever-dedicated to our customers, vendors, and our most precious commodity - our TEAM At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want
APPLY, CREATE, IMPACT:
If you're ready to make an impact on one of the world's most renowned hospitality brands, we invite you to apply for the Group Sales Associate via our career portal:
JOB DESCRIPTION:
The Group Sales Associate is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale.
The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell.
It is essential that The Group Sales Associate must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals.
JOB ROLES AND RESPONSIBILITIES:
Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame
Must be proficient in Microsoft Excel (Knowledge of basic formulas)
Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge
Supports travel partner and guest calls regarding groups
Assist clients with questions about resort, amenities, group menus, functions space, etc.
Follow up on group quotes with 48 hours of proposal being sent to customers
Issue group contracts within 24 hours of receiving request for contract
Contact clients the next business day to ensure contract was received and is correct
21-day follow-up on any pending quotes or contracts
Effectively supports outside sales team with all inquiries and leads
Update group database as needed
Understand the overall market for each hotel, competitor's strengths and weaknesses, economic trends, etc.
Represents company at industry events and tradeshows
Provides information and internal assistance to other departments
Ensures highest rate of return business through exceptional customer service
Stay current with property knowledge and changes and visit all resorts at least once a year.
Special projects at request of management
Employee may be required to work a weekend show – if certain criteria are met, additional compensation may be given.
The Company reserves the right to modify this requirement at any time.Performs other duties as required.
COMPETENCE REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications include:
Strong verbal, written and listening skills
Strong follow-up skills
Good listening skills
Proficient in Word and Excel applications
Ability to successfully qualify inquiries
Must be able to work in a team environment
Strong computer skills
Able and Willing to travel
Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others)
Please note:
this is not a remote position.
EXPERIENCE:
Outlined below are the academic qualifications and length and type of experience deemed necessary by Unique Vacations Inc. in order to perform the role of Group Sales Associate competently.
Education:
College degree preferred
Experience:
Minimum of 3 years of related experience
BENEFITS:
We offer a full benefits package including:
Health
Dental
Vision
LTD
Life Insurance
Sick days
Vacation days
10 Holidays
Tuition reimbursement
Parental leave
401K package with a company match
Additional perk:
After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost.
Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so "Unique".
ABOUT UNIQUE VACATIONS:
Unique Vacations Inc.
is an affiliate of the worldwide representative of Sandals and Beaches Resorts – exclusively providing, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which the guests have come to adore for 40 years and counting for Sandals and Beaches Resorts.
Designed for couples in love, Sandals Resorts boasts 16 Luxury Included resorts located on the Caribbean's best beaches in Jamaica, Bahamas, Barbados, Antigua, Curaçao, St.
We are headquartered in sunny South Florida – a hop, skip and a jump from the glorious Caribbean islands.
Learn more about the brands we represent at and %464250% %%sales%%
