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Whippany

    RTB Application Support Engineer - Whippany, United States - Barclays

    Barclays
    Barclays Whippany, United States

    1 week ago

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    Description

    RTB Application Support EngineerWhippany, NJAs a Barclays RTB Application Support Engineer, you will play the role of Application Support Engineer Fraud services within CBP Ops and Tech Shared Services organization and will be directly accountable for managing fraud applications within US Consumer Bank.

    This is an exciting opportunity to act as the accountable owner for all aspects of their services, and this includes influencing required matrix teams to deliver production stability.

    Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation.

    We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted.

    An important and growing presence in the USA, we offer careers providing endless opportunity.

    Colleagues who have applied for 'onsite' roles are expected to work four or five days a week at the selected workplace, contingent upon their specific role and business area requirements.

    If you're applying for a position, please discuss the working pattern specifics with the hiring manager.

    It's important to note that we are constantly adapting our working environment, and as a result, working arrangements can be adjusted with reasonable notice to align with our business needs.

    What will you be doing?

    • Driving complex and major incidents to resolution
    • Conducting Technical Internal problem record review to feed into the global record
    • Owning the problem management function and work on to reduce the open problem estate by implementing fixes, working with component teams
    • Partnering with PSM (Production Service Manager) for End-to-End Service Management comprising of Technology Audits, Resilience Management, Configuration management,
    • Attending Design Authority Meetings and enforce minimum acceptance & key readiness criteria on all project changes (new features & enhancements)
    • Reviewing test strategy, test cases & test results and provide inputs from an RtB point of view
    Reviewing and approving Operational Acceptance Testing Plan (and execute wherever possible)What we're looking for:

    • Demonstrated experience on presenting technical topics and needs to senior stakeholders, leading large technical programs
    • Experience and detailed grasp of root cause analysis and experience in leading exercises using industry standard monitoring and logging tools
    • Progressive leadership experience managing technical engineering or technical support, including people management experience
    Experience in a development coding role or an infrastructure delivery position focused on distributed systemsSkills that will help you in the role:

    • Hands on experience on Open Systems such as (Linux/Unix, Windows)
    • Hands on experience on Alerting & Monitoring tools like AppD , ELK, Netcool, Kibana
    • Exposure to Application Hosting Platforms such as Websphere, JBoss, Apache, Tomcat
    • Exposure to Network Technologies such as Load Balancers & FirewallsWhere will you be working?Our next-generation workplace in Whippany allows talented, passionate, down-to-earth colleagues to connect daily. With state-of-the-art work facilities and many added features like pool tables, cafés and a gym – it's a place you can call home. Our office is minutes away from Morristown, known for its rich history and lively modern spirit. With bustling Manhattan easily accessible and a picturesque landscape here on the doorstep, Whippany really does offer the best of both worlds.#LI-Onsite #infrastructure
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