Global Technology Support Engineer - Whippany, United States - Barclays

Barclays Whippany, United States

2 weeks ago

Description

Global Technology Support Engineer
Whippany, New Jersey

Barclays Services Corp.

What will you be doing?

Barclays Services Corp. seeks Global Technology Support Engineer in Whippany, New Jersey (multiple positions available):

1. Provide top quality application support across 20 applications supporting 100+ users and downstream consumers, in batch, real-time, and intra-day operation

2. Work on Barclays IT Infrastructure Library (ITIL) process and Barclays internal customized tools, such as ServiceNow for ITIL,JIRA for changes, SPDW for management reporting of service levels, Netcool for alerting, Geneos ITRS to complete repeating business as usual activities

3. Utilize iDash reporting tool to conduct OLA/SLA tracking, and utilize Nolio a release management tool for Managing Production releases

4. Develop subject matter expertise in various Barclays applications, including Stargate, the firm's strategic cloud based Reference Data suite

5. Work on Enterprise Security Master, Asset Control and Timeseries reporting applications

6. Provide Level 2 and 3 support, incident, change, problem and other ITIL areas in service management for these listed applications under Ref Data Technology

7. Responsible for Management Information Systems (MIS) reporting and analysis requirements, change and release management, and risk and control

8. Prioritize the problem management process by being the RTB representative on application change review board calls; ensure production fixes are prioritized

9. Present the monthly service review deck to business stakeholders, and works on improvement projects, working with business and various IT teams and mutually agreeing on the SLA

10. Work on Service Now service control reports (event, incident, problem, and change) to ensure services are well managed by effective reporting

11. Responsible for automation utilizing various technologies to save daily support manual work, and application alerts configuration and set up

12. Build and maintain the next generation monitoring tools for Reference Data systems focusing on intelligent alter with a business context

13. May telecommute

What we're looking for:

Employer will accept:

• Bachelor's degree or foreign equivalent in Computer Science or Engineering or related field

• Seven (7) Years of experience in the job offered or in a related occupation

Where will you be working?

You will be working at our Whippany, New Jersey location at 400 Jefferson Park. At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you'll have every chance to build a world-class career in this world-class environment.

Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values

Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity

We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

Our Benefits

Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

Desktop Support Engineer

6 days ago

Dexter Technologies Parsippany, United States

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior ...
Desktop Support Engineer

1 week ago

Dexter Technologies Parsippany, United States

Job Description · Job DescriptionDexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more ...
RTB Application Support Engineer

4 days ago

Barclays Whippany, United States

RTB Application Support Engineer · Whippany, NJ · As a Barclays RTB Application Support Engineer, you will play the role of Application Support Engineer Fraud services within CBP Ops and Tech Shared Services organization and will be directly accountable for managing fraud applica ...
RTB Application Support Engineer

4 days ago

Barclays Whippany, United States

RTB Application Support Engineer · Whippany, NJ · As a Barclays RTB Application Support Engineer, you will play the role of Application Support Engineer Fraud services within CBP Ops and Tech Shared Services organization and will be directly accountable for managing fraud applic ...
RTB Application Support Engineer

1 week ago

Barclays Whippany, United States

RTB Application Support EngineerWhippany, NJAs a Barclays RTB Application Support Engineer, you will play the role of Application Support Engineer Fraud services within CBP Ops and Tech Shared Services organization and will be directly accountable for managing fraud applications ...
RTB Application Support Engineer

1 week ago

Barclays Whippany, NJ, United States

RTB Application Support EngineerWhippany, NJAs a Barclays RTB Application Support Engineer, you will play the role of Application Support Engineer Fraud services within CBP Ops and Tech Shared Services organization and will be directly accountable for managing fraud applications ...
Customer Support Engineer

1 week ago

PerkinElmer Mountain Lakes, United States

Job Title Customer Support Engineer Location(s) US Remote - DC, US Remote - MD, US Remote - NJ, US Remote - PA, US Remote - VA · About Us · Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's great ...
Software Developer

1 week ago

Barclays Whippany, United States

**Software Developer** · **Whippany, New Jersey** · Barclays Services LLC · **What will you be doing?** · - Design and implement Data integration and Data Warehouse-based solutions using Hadoop platform · - Build centralized data lake to create the capability of self-exploratory ...
Mechanical Engineering Support

5 days ago

GCR Professional Services Boonton, NJ, United States Full time

Staff Engineer, Mechanical · Temp to Direct Hire 40 hours weekly, On Site · Must be a US Citizen with the ability to hold a security clearance. · The Staff Engineer is responsible to complete and contribute in the design, development, testing, qualification, and production suppo ...
Quality Assurance Specialist

2 days ago

Actalent Parsippany, United States Full time

Seeking 1 Quality Assurance Specialist · HYBRID ROLE- MUST BE ONISTE IN PARSIPPANY, NJ · Description: · • Provide Quality oversight to biologics Contract Manufacturing Organization (CMO) operations including but not limited to review/approval of CMO batch records, disposition, de ...
Jr. Construction Estimator

6 days ago

Tilcon New York Inc Parsippany, United States

Job ID: 494559 · Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy ...
QA Specialist

2 days ago

Actalent Parsippany, United States Full time

Description: · • Provide Quality oversight to biologics Contract Manufacturing Organization (CMO) operations including but not limited to review/approval of CMO batch records, disposition, deviations, CAPAs, change controls, and inspection management. · • Routinely review and app ...
Animal Husbandry Technician

2 days ago

Actalent Parsippany, United States Full time

Great Opportunity to support new drug development for a growing biopharmaceutical company · Animal Husbandry Technician is responsible for the care and well-being of animals. This position is responsible for various tasks related to animal husbandry, including health assessments, ...
Principal Architect

2 days ago

ADP Parsippany, United States

**ADP Technology Services, Inc. is hiring a Principal Architect in our Parsippany, NJ location.** · - Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? · - Are you looking to join a dynamic, inclusive team e ...
Construction Project Manager

6 days ago

Tilcon New York Inc Parsippany, United States

Job ID: 495995 · Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates. Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy ...
Test engineer

1 week ago

BlueNova Industries Whippany, United States

Are you passionate about innovation and technology and ready to take on the challenges of the future? Then join FERCHAU: as an ambitious colleague who, like us, wants to take technology to the next level. We realize exciting projects for renowned clients in all technology fields ...
SEO Manager

2 days ago

TekwissenGroup Parsippany, United States

The SEO Manager plays a key role on the Portfolio Strategy & Activation team. · - They will support the execution of the SEO strategy for the Client Petcare Network under the guidance of the Senior Manager, Content Marketing & SEO. He/she must be highly collaborative, detail-orie ...
Logistic Specialist

1 week ago

Fotile America LLC Parsippany, United States

About FOTILE America · A BREATH OF FRESH ENGINEERING · FOTILE is a high-end manufacturer of kitchen appliances built for wellness. · Relentless innovation · Innovation is the core foundation at FOTILE. Bearing the relentless spirit of always innovating and revolutionizing, FOTILE ...
Lead Data Scientist

3 days ago

ADP Parsippany, United States

**ADP is hiring a Lead Data Scientist.** · - _Does the thought of working with one of the most comprehensive employment data sets in the US excite you?_ · - _Are you inspired by transformation and making an impact on the lives of millions of people every day?_ · - _Are you a tech ...
Consumer Pain Associate Director

1 week ago

Zoetis Parsippany, United States

Role Description · The Consumer Associate Director for Pain will be responsible for defining strategy, planning, and execution of consumer marketing efforts of our pain brands. This individual will lead our omnichannel marketing efforts for B2C and B2B2C initiatives. · Key Respon ...