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    Operations Coordinator - Nampa, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Nampa, United States

    1 week ago

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    Description
    Operations Coordinator at SRS Distribution Inc.

    in Nampa, Idaho, United States Job Description Manages the daily warehouse operations of the facility and supervise the drivers and warehouse staff .

    Display superior customer service that meets each customer's unique set of delivery and installation requirements. Assist the Branch Leadership in maintaining inventory levels and day-to-day operations of the warehouse.

    Essential Job Duties and Responsibilities + Customer Service + Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved, including the direction of delivery and warehouse personnel.

    + Provide excellent customer service using professional communication skills.

    + Inventory and Management Operations + Oversee the daily operations of the warehouse to ensure that work orders are pulled in a timely and accurate manner.

    + Oversee that orders are loaded and unloaded for the vendor or customer promptly. + Oversee the dispatching of trucks for timely and accurate delivery of product to worksites. + Assist or directs warehouse personnel in loading and unloading trucks using forklift. + Tracks and reports on stock levels using the Agility software/computer system. + Coordinates purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided.

    + Manage the inventory + Responsible for managing all phases of inventory control to include purchasing, weekly cycle counts, pricing, review, and disposition of damaged and outdated stock.

    + Other duties include order processing, day-end balancing, and assisting with all other areas of running the branch. Education and/or Experience + One to two years' related experience and/or training; or equivalent combination of education and experience. Skills/Specialized Knowledge + Personal/Motivational + Integrity
    • Maintains social, ethical, organizational, and departmental norms.
    + Attention to Detail - accomplishes total tasks, showing concern for all areas, no matter how small. + Initiative - influences events, self-starts, originates action and goes beyond what is necessarily called for. + Practical Learning - assimilates and applies new information. + Tolerance for Stress - performs under pressure.

    + Customer Service Orientation + Customer Awareness - look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.

    + Company Representation - serve as an extension of the Branch Manager when handling customer complaints. To view full details and how to apply, please login or create a Job Seeker account
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