- Assist in the sales growth of enterprise customer accounts globally.
- Assist in implementing programs to improve overall end-user performance.
- Act as a key sales/technical advisor and advocate for Brivo and third-party products.
- Represent the company and product to customers and at field events.
- Create, publish, and maintain technical documents.
- Convey customer requirements to product management teams.
- Assist in the coordination of customer projects.
- Assist in the development of Brivo University training courses.
- Provide remote and on-site assistance as needed with escalated technical support issues.
- Deliver technical overview training as well as Certification Training on Brivo products.
- Provide technical sales assistance, including system demonstrations and presentations to resellers and end users.
- 3+ years of relevant experience in access control and physical security; pre-sales technical and/or engineering experience preferred.
- Bachelor's degree or equivalent experience.
- Prior experience creating written responses to functional and technical requirements for Request for Information (RFI) and Request for Proposal (RFP).
- Prior experience delivering pre-sales, technical training content, and product demonstrations to resellers and end-users.
- Prior experience creating a bill of material (BOM).
- Excellent communication skills, both verbal and written.
- Demonstrate self-confidence, energy, and enthusiasm.
- Present ideas, expectations, and information in a concise, well-organized way.
- Must have the ability to lift 50 lbs.
- Ability to travel 50-70% and live in proximity to a major airport; a valid passport is required.
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Enterprise Sales Engineer - Remote, United States - Brivo
Description
Summary
The Enterprise Sales Engineer (ESE) is a remote, field technical management role that interacts directly with Brivo Customers & Resellers to establish a high-level understanding of Brivo solutions via formal sales and technical presentations/discussions. The ESE will also help the Enterprise Sales Team respond to requests for proposals and requests for information, perform product demonstrations, and answer dealer and end-user questions. *This is a remote position located in the Central United States.
Responsibilities
Qualifications
