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    Customer Service Representative - Charlotte, United States - ashley king - State Farm Agent

    ashley king - State Farm Agent
    ashley king - State Farm Agent Charlotte, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Flexible schedule
    • Opportunity for advancement
    • Paid time off
    • Signing bonus
    • Training & development


    Position Overview


    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.

    As an Agent Team Member, you will receive...
    • Hourly plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my agency
    • Opportunity for insurance licensing reimbursement

    Requirements
    • Excellent communication skills - written, verbal and listening
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Ability to work in a team environment
    • Ability to effectively relate to a customer
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    Compensation: $45,000 - $65,000 (Base + Commissions + Bonuses)
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