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    Client Services Specialist - Columbus, United States - Colliers

    Colliers
    Colliers Columbus, United States

    1 week ago

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    Description
    Job Type Full-timeDescription Creates professional-looking, template marketing flyers, email announcements, and other marketing items. Create and ensure routines/systems that are followed by the team to drive internal functionality and profitability.
    Drive change to continuously improve processes and procedures over time. Bring new ideas to further the team's goals.
    Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
    Maintains confidence and protects operations by keeping information confidential.

    Maintains CRM database in Salesforce-based commercial real estate CRM.Provide historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.

    Manage and maintain expense reports.
    Draft written responses or replies by phone or email when necessary; respond to requests for information.
    Schedule, plan, and prepare documentation, materials, and presentations for broker's meetings.
    Copy, scan, mail, and fax requested documents.
    Act as liaison with other departments and outside agencies, including high-level staff.
    Serve as backup to cover the front desk for lunches and as needed.
    Assists with special projects and duties as assigned.
    Maintains and updates team website through user-friendly interface in Wix.

    Support and carry out activities related to the company's core values of Service, Expertise, Community, and FunOther duties as assigned to aid in the successful and profitable operation of the organization.

    Requirements Relevant experience preferred.
    Highly organized. Self-starter.
    Ability to improve existing processes and create new ones to improve efficiencies.

    Proficient in Adobe, specifically InDesign (or willing to learn), Microsoft Word, Microsoft Office, Excel, PowerPoint, Outlook, and email marketing services such as Mailchimp, Youman, or similar.

    Real estate license favored or in the process, but not necessary.
    Previous experience in the real estate industry is a plus.
    Proactive. Strategic and forward-thinking.
    Strong administrative and customer service background a must.
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