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    Customer Service Specialist - Columbus, United States - Pet Palace Resorts

    Pet Palace Resorts
    Pet Palace Resorts Columbus, United States

    5 days ago

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    Description
    Full & Part Time Positions Available

    Job Summary

    The Customer Care Specialist is responsible for creating a successful customer experience for clients and their loved ones. Customer Care Specialists are responsible for answering all customer questions and/or concerns regarding services at the Pet Palace.

    Company Culture & Perks

    Our team members are hardworking, compassionate pet lovers. Our unique model was designed with our client's pet's comfort and safety as our top priority. The energetic environment at Pet Palace highlights our team members' strong work ethic and attention to detail. The team environment allows for our clients to receive the unparalleled customer experience.

    At Pet Palace, our Mission is to put joy in pet's lives by providing superior care and comfort through compassionate personal interactions with pristine accommodations.


    Team Member Perks:
    Enjoy snacks & lunches provided by us

    Need a flexible working schedule? We are as flexible as they come

    Amazing Employee Rewards Program

    Regular advancement opportunities

    Eligibility for multiple increases yearly

    Work with dogs and cats daily We offer employee discounts too

    Facility Travel

    Check out our website at ) or our Instagram @petpalaceresorts )

    How to Apply

    Via Indeed )


    Via Our Career Site (https:
    //pet-)

    Job Responsibilities

    Provide superior customer service in all situations

    Greeting and interacting with customers by phone, email, and in-person

    Create and manage customer reservations

    Provide facility tours to interested customers

    Maintain accurate files and records

    Handling and walking pets, mostly at check-in / -out

    General upkeep and cleaning of facility in-line with our high standards

    Other duties as assigned

    Job Qualifications

    Energetic, caring, and passionate about animals

    Desire to work in a fast-paced environment

    Ability to multi-task

    Attention to detail and ability to observe animal behaviors daily

    Able to clean pet accommodations / facility to maintain our high standards

    Capable of lifting up to 40 pounds

    Ability to stand up to 8 hours

    Operate basic computer software

    Customer Service experience preferred

    Flexible schedule including nights/weekends/holidays

    Pay Rate - $10.10 to hourly)

    Equal Opportunity Employer Statement

    Pet Palace is an Equal Opportunity Employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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