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    Receptionist -Part-time - Spring, United States - The Club at Carlton Woods

    The Club at Carlton Woods
    The Club at Carlton Woods Spring, United States

    3 weeks ago

    Default job background
    Part time
    Description

    POSITION PURPOSE:


    The Receptionist is responsible for answering and transferring incoming phone calls and serving as the first point of contact for our club members.





    ESSENTIAL JOB RESPONSIBILITIES:


    • Answer incoming phone calls and direct to appropriate person or department.
    • Screen incoming phone calls as appropriate and transfer as necessary.
    • Serve as the first point of contact for our club members in directing them to their scheduled appointments.
    • Knowledgeable of our restaurant menus.
    • Take food orders to go for club members.
    • Knowledgeable of calendars for all meeting rooms.
    • Send daily email communication to in-house departments for daily events
    • Update and distribute phone extension list as required.
    • Sort and distribute incoming USPO mail to in-house mailboxes; take in-house mail for pick up by interoffice personnel
    • Assist catering and F&B departments in seating/layout of special events;
    • Maintain reservations log through excel and Club Essentials for all special events; communicating status to all departments;
    • In charge of creation of staff name tags
    • Ensure all copiers and printers are fully stocked with paper on a daily basis and replace any low or empty toner cartridges as necessary.
    • Hostess members and guests for regular dining and special events;
    • Create special events menus approved by catering and F&B departments
    • Maintain Lost & Found for non-valuable items.

    KNOWLEDGE, EXPERIENCE AND SKILLS:


    • Minimum 2-3 years of Receptionist or Administrative Assistant experience in a corporate environment.
    • Must have extremely polished phone etiquette skills.
    • Maintain a professional appearance at all times. This person is a reflection of the club and at times the first impression someone has of the club.
    • Professional interaction with employees, club members and vendors.
    • Must have a strong work ethic and be reliable and dependable.
    • Build positive working relationships with employees at all levels within the organization.
    • Be resourceful and able to work efficiently even if given very little direction and information.
    • Able to effectively multi-task and handle multiple projects.
    • Exercise sound judgment when making decisions and willing to ask if unsure.
    • Able to work additional hours to meet deadlines as necessary.
    • Effectively work with minimal supervision.
    • Strong attention to detail skills.
    • Exceptional communication skills both verbal and written.
    • Good problem solver/creative thinker.
    • "Can-do" attitude and pro-active.
    • Highly proficient in MS office applications: Outlook, Word, Excel, Power Point.

    Physical Demands


    • Must be able to lift up to 15 lbs. occasionally.
    • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required.
    • Length of time of these tasks may vary from day to day and task to task

    EDUCATION, CERTIFICATIONS AND LICENSES:


    • High school or equivalent education required
    • Some college required.
    • Associates or Bachelor's Degree strongly preferred.
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