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Chesterfield

    Quality Assurance Coordinator - Chesterfield, United States - Chesterfield County, VA

    Chesterfield County, VA
    Chesterfield County, VA Chesterfield, United States

    3 weeks ago

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    Description

    Salary:
    $ $40.60 HourlyLocation : Chesterfield, VA

    Job Type:
    Part-Time

    Job Number:
    Department: Mental Health Support Services
    Opening Date: 05/27/2024
    Closing Date: 6/9/2024 11:59 PM Eastern

    Minimum Qualifications Who We Are:

    Mental Health Support Services (MHSS) is the provider of mental health, developmental disabilities, and substance use disorder services for children and adults in Chesterfield County.

    Do you enjoy developing new approaches to solve problems identified during quality assurance activities? Great We are currently seeking a Quality Assurance Coordinator for our residential program Minimum Education and Experience:

    Bachelor's degree in a field related to the assigned area of responsibility; two years of experience in the area of assignment with emphasis on quality assurance/control; or an equivalent combination of training and experience.

    Experience in human resources, hiring, and recruitment strongly preferred.


    Required Knowledge, Skills, and Abilities:


    Working knowledge of the principles and practices of the area of assignment; of quality assurance audit and compliance activities applicable to the area of assignment; of qualitative and quantitative analysis as they apply to the area of assignment.

    Ability to apply specialized knowledge of programs or services specific to the area of assignment; to plan and coordinate quality assurance/improvement activities; to gather and interpret quantitative and qualitative data to evaluate programs or services; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers.

    Working knowledge of human resources functions such as recruitment and hiring preferred.


    Additional Requirements:

    • Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Record must reflect at least three years of history and dated within thirty days of interview date.
    • Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
    This position is considered Safety Sensitive and is subject to random drug and alcohol testing.

    Duties Duties include but are not limited to:

    • Coordinating and monitoring new employee orientation training to include Medicaid Waiver curriculum, policies and procedures, licensure, etc.;
    • Developing data capture tools to measure quantity, quality, and effectiveness of programs and/or services, etc. as required;
    • Ensuring and maintaining quality assurance in a 24 hour residential community-based group home setting in accordance with county, state, and federal regulations;
    • Providing feedback to the Residential Management team;

    May provide training to staff regarding quality improvement:

    • Monitoring and tracking stakeholder satisfaction and assisting with key quality indicator (KQI) reporting; and
    • Performs other work as required.
    An Equal Opportunity Employer Committed to Hiring a Diverse and Bilingual Workforce Shift 28 hours/week; shift varies Work Location Mental Health Support ServicesChesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and InclusionFor information on county benefits, view


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