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Lead Cleaner - Salt Lake City, United States - ABM Industries
Description
**Overview**
This position is responsible for giving direction, motivation, and guidance to a team of cleaners.
**Essential Functions**
+ Conducts quality improvement inspections within assigned areas of responsibility
+ Ensures quality and satisfaction levels are meeting and/or exceeding expectations
+ Assures the highest quality of customer satisfaction
+ Assists with Training and Development
+ Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
+ Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
+ Leads and participates in a team to ensure the successful completion of assigned tasks
+ Responsible for the running and leadership of the shift in the absence of the Supervisor
+ When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
+ Assists the Supervisor and Shift Manager in the direction and supervision of field employees
+ While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
+ Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
+ Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
**Responsibilities:**
+ Provide leadership and direction to team members
+ Relay communication between team members, client, customers and management
+ Report performance issues to the Supervisor
+ Assist with the training of cleaning team
+ Coordinate work assignments
+ Assist with making daily and weekly work schedules
+ Oversee and perform cleaning operations in assigned building
+ Manage security of keys and access cards for the property
+ Report work orders for maintenance
+ Makes sure premises are secured at all times
+ Work with Manager to schedule jobs with Property Manager and cleaning crew to complete the work
+ Oversees quality of jobs and confirms completion with Manager
+ Provide training to all new hires assigned to the building
+ Check supplies, equipment, and chemicals weekly
+ Complete order forms completely and accurately
+ Coordinate equipment usage and inventories
**Qualifications**
+ Must be 18 years of age or older.
**Preferred Qualifications:**
+ Customer Service Experience
+ 1 yr of similar work experience
**Shift:** Thursday - Saturday (6:00PM - 6:30AM)
**Hourly Pay** : $21.00/HR
*The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits ) | Front Line Team Members | (Programa de Beneficios de ABM)
REQNUMBER: 85461
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
