- Lead the development and delivery of innovative proposals, combining domain expertise, change and production capability, and automation services
- Think and act critically within a team framework to ensure relevance of services to meet changing client and industry needs
- Elicit client feedback and chair governance forums, ensuring that any issues or opportunities are dealt with swiftly
- Manage and grow the portfolio of services delivered to the client by developing and executing customer coverage plans
- Closely work with eClerx's offshore teams across Ops/Tech to resolve client issues, escalations and rapid response to requests.
- Understand the client's short and long-term strategy goals. Build a plan to integrate eClerx services into the client goals.
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Client Engagement Manager - Remote, United States - eClerx Services
2 weeks ago
Description
Client Engagement Manager - Financial Markets____________________________________________________________________________________
Location:
Remote, US-must be in EST zone
Hire Type:
Full Time
Vertical:
Financial Markets
____________________________________________________________________________________
Role Summary
The Client Engagement Manager is responsible for the overall client experience with eClerx and the products and services it provides.
eClerx works across banking functions from KYC/AML to Syndicated Loans, Asset Servicing, Derivatives and Securities.
We use and deploy advanced analytics and technology across both Trade and Client lifecycles to help our clients become more efficient and effective, fundamentally transforming how their work is done.
The Client Engagement role requires a strong understanding of capital markets, the ecosystem of businesses and departments participating in and servicing those markets, their underlying platforms and operating models, and the industry forces driving change.
Client Lifecycle, Asset Servicing, Derivative operations, reference data, compliance, risk, and finance
In the US, the target base salary for this role is $150,000-$250,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.
We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.
We recognize that the person we hire may be less experienced (or more senior) than the job description posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.About eClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.
Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India.
eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand.
For more information, visiteClerx is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
We are also committed to protecting and safeguarding your personal data. Please find our policy here.
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