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Walnut Creek

    Desktop Support Specialist - Walnut Creek, United States - Insight Global

    Insight Global
    Insight Global Walnut Creek, United States

    4 weeks ago

    Insight Global background
    Healthcare
    Description

    Desktop Support Specialist

    Location: Walnut Creek, CA

    Duration: 3 month contract

    Schedule: On-site Monday-Friday

    Pay: $25-30/hour

    MUST BE ABLE TO WORK ON W2 WITHOUT SPONSORSHIP**

    A client of IG is looking for an onsite at John Muir Heath is looking for a Desktop support technician to assist with running their day-to-day operations for their Desktop Support team. This individual will be reporting up to the Desktop Support Manager and will part of a team assisting with 24/hour support for a new hospital acquisition. This individual will be responsible for building out various machines, resolving tickets, fixing computer issues, moving computers, along with general desktop trouble shooting. The majority of their time will be spent supporting the Microsoft Office Suite including Outlook as well as assisting with hardware break fixes. This individual will be working onsite in a hospital setting and will be communicating with end users to understand their needs.

    • Must be able to handle the physical nature of the job (lifting 40 lbs, crawling under desks, clean up, etc.)
    • Strong teamwork skills, good time management ability, and proficiency to follow instruction
    • Comfortable in hospital environment
    • Must pass background check and drug test (marijuana will come back as a fail)
    • Personal Transportation -- may need to travel to various locations throughout the East Bay
    • Business attire
    • Dress code: business casual - no jeans, no tennis shoes, no t-shirts
    • Typical outfit: khakis, polo or button down, black or brown shoes

    Required Skills & Experience

    • 1-2 years of Desktop experience possessing a working knowledge of hardware components, hardware configurations, and have strong software experience
    • 1+ year of Windows 10 experience
    • Hardware/Software Break fix experience
    • Desktop Imaging Experience
    • Excellent customer service and communication skills
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