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    Technical Support Specialist - Walnut Creek, United States - CDW

    CDW
    CDW Walnut Creek, United States

    1 week ago

    Default job background
    Technology / Internet
    Description

    Technical Support / Help Desk Analyst

    Walnut Creek, CA

    CDW has an excellent opportunity for a Technical Support / Help DeskAnalyst In this role, you will support a multi-location organization with day to day technology needs and troubleshooting.

    Responsibilities include:

    • Technical Issues
    • Inventory Management
    • Set-Up and Configuration
    • Documentation and Repairing
    • and Customer Service

    Required expertise includes:

    • 2+years of experience Desktop / Hardware computing experience
    • Experience supporting O365, Windows (10 and 11) PCs and iPhone / iPads
    • Help Desk experience – taking calls from End Users and troubleshooting issues
    • Hands-on troubleshooting and configuration of PCs (desktops, laptops) and peripheral devices. Will be commission and decommissioning hardware and software.
    • Experience supporting engineering or data heavy applications is beneficial in this role. (CAD / 3D Engineering, etc.)
    • Ability to communicate effectively and professionally
    • Eagerness to grow and learn in a corporate environment

    About the role:

    Location: Onsite / Remote in Walnut Creek, CA

    Type of opportunity: CDW W2 position, 6 month contract-to-hire

    Benefits: Full Suite of benefits including health insurance, dental, vision, retirement plans, etc.

    Send your resume to for a conversation and more information about this engagement.

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