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    Customer Service Rep - Cranbury, United States - CoWorx Staffing

    CoWorx Staffing
    CoWorx Staffing Cranbury, United States

    1 week ago

    Default job background
    Description

    Our client in Cranbury, NJ is seeking a Customer Service Rep to support their busy delivery business with scheduling and troubleshooting appointments for deliveries.

    Responsibilities:

    Assist customers and business partners via telephone and email

    Handle customer complaints in a calm, professional manner

    Diagnose, assess, and resolve problems or issues

    Monitor progress of delivery routes

    Scan haul-away pods and verify stamps

    Process changes or cancellations to delivery orders

    Desired Background/Skills:

    Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

    1-year related experience preferably within a call center environment

    Strong customer service skills and the ability to satisfactorily resolve issues

    Solid ability to multitask with exceptional organizational skills

    Ability to thrive under pressure while delivering solutions that exceed customer expectations

    Other Information:

    Tuesday-Saturday

    5am-1:30pm

    Don't miss out on this exciting opportunity to join a hard-working, supportive team - apply today to get started

    #CB

    #NJ18

    Interested candidates please reference job code when responding to this ad.



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